DoorDash Driver Reveals How Tipping Affects Delivery Time, Shows McDonald’s Order That Has Been Sitting For An Hour Before Being Picked Up

Yes as I posted above we can't control certain obstacles and hold up at restaurants out of our control and we shouldn't be held responsible for those, so drivers always try to contact customers when things happen. I know some doesn't put real number so sometimes u can't but I always try. Also we r not allowed to open bags and check food so if something food wise is forgotten we can't be to blame we don't open the bags. Now drinks we can check if wasn't given a drink and order has drink on it but food no we can't and definitely won't know if it's made wrong we don't open bags so we Def ain't opening wrappers to make sure there is no tomato on ur burger

It's not always the time frame. It could be the driver put the food in the bushes or delivered to the wrong residence. I hate pre tipping. Don't get me wrong, when I tip, I tip GOOD. But if you treat me crappy why would I tip you? It's the whole "I am OWED this regardless of how I act" mentality I hate so much.

Yeah damn right, had a driver hang my food in a gate and left.

Sounds like you didn't leave a gate code in your delivery instructions, and failed to respond when the Dasher tried calling and texting for the code, and you had 'leave at door' as if the gate wasn't there. Can't imagine a Dasher just leaving food at a gate for no unprovoked reason.

What you don't understand is tipping is OPTIONAL, PERIOD!

So is your delivery

So is DELIVERY... delivery is offering YOU a convenience so that you don't have to get out and do it yourself... You think that people who do these things so you don't have to should do it for FREE? 🤨

This comment has been deleted.

It's not free when door dash charges a $10+ delivery fee for a 1 mile drive!!

Well, the drivers decide if that fee is enough or not. If not, and your tip is zero or too small, then they decide it's not and don't have to take the order. The fee you pay is really to DoorDash for facilitating the order. Your tip is paying the driver for their work.

Then go and get it yourself??

This is why we need to eliminate tipping in this country and just pay people on a normal pay scale. It's a good will based system in a world with a lot of trashy people.

It's also ethical

Im seeing thar while you’re not as porcine as james hale below you too are unhealthily fat and that you should be walking, or better yet jogging to get your food for your own health.

I asked googled, it said YOU ARE CHEAP

Except you don't drive your car so you don't have overhead such as gas and maintenance and increased insurance. Gas easily runs over $100/wk for me and I get over 35mpg. I pay $40 extra a month to cover rideshare and delivery insurance because without it, I am not covered while using these apps. You can bet if you don't tip at least $5, I am not accepting that delivery request. I have to make a certain amount of money each month to not go broke and taking no tip orders will never get me there. It will just get me a broken down car with no money in a year or two from now.

Complaining about customers because your employer ripped you off will not get you anywhere in life.

Yeah, Tina. Dahsers also get taxed on tips given. And in California, what you had happen to you would be illegal in the food industry.

This comment has been deleted.

That's cuz you're greedy like the rest of the servers and don't consider your tips as income

Unfortunately we don't see your comment until after we accept the order.

This is 1099 not w2 dashers are there own boss/company. You make zero sense comparing other services to your logic. This happens at w2 food delivery jobs all the time. I’ve denied taking deliveries multiple times for w2 because I said I’m not comfortable taking that well someone else will eventually…. Multiple deliveries with multiple risks is in w2 also. Drivers that deliver food for w2 remember which people tip or don’t most people log it so they will purposely take their time or your order last even if it was closer because they can. You want someone to fix something in your life faster? You pay them more. I guarantee you if you tell a guy you will pay him $20 in cash extra to mow your lawn first and not last or the next day it will get done faster. How do you think the shipping delivery business works. Everyones productivity is based off how much they make. It’s life things happen and you just deal and not whine or you pay for it. When I want something done fast I do it myself.

Agree I shop for instacart too and if u ain't paying worth me to shop check out bag and load car and then drive to u carry all the stuff to ur porch for u then I'm skipping it... if u want things done ur way and fast yes do it urself because I have seen shoppers take there time damage items bag them wrong and throw them on the porch so if u don't expect some ppl to be different for different prices go urself

Is it my fault as a driver that another driver or the company who employed that driver screwed you over? No. I don't care what your cousin makes. Different areas pay differently. Yeah, it's messed up that you gotta tip before hand, it's also messed up to think I should waste 40 minutes of my time for 4$. If you can't afford the ripoff of a service, cause that's what it is, a ripoff, then don't do it, or expect that you will be ripping off drivers. If you stopped using the service and complained about it, something might change. Gig work is the only type of work that works for me because I run a small business and need to go handle business at random times, which for door dash means turning off the app, but for any other type of job means probably getting fired. Just because door dash/Uber is exploiting workers does not mean that you are excused for doing the same.

Yes these services r expensive and rip off but that's the not drivers fault who is trying to make some extra income to feed there families I belive if u can afford all doordash fees and can afford to use the service then u can afford to tip ur driver at least a dollar because without them the service wouldn't even be here for ppl who don't wanna go wait in long drive thru lines and want the food brought to them... so a dollar won't hurt when all the fees u already paying for the service . Help ur driver out who obviously need the money and is working here for whatever reason they are not everyone can get a full time job and still needs to feed there kids

We as drivers sit forever sometimes in these lines for ppl so a dollar won't break u , if it does go wait 45 mins urself... lol

If you're on a limited income, wtf are you doing making a "privileged/luxury" order? That's not your excuse to be a punk customer. Calling drivers elitist while you're a punk is hilarious. We don't want you as our customer on the platform. Goodbye and good riddance.

"A Dasher" Exactly !! Luxury service. I have used Door Dash at least twice a week for the past 5 months and my orders have been delivered quickly and hot! Only two orders have been wrong and both were the fault of the restaurants. I do not punish my Dasher for a restaurant screw up. That would be like not tipping my waitress at a sit down meal because the Cook overcooked my steak. People need to understand this is a service of convenience and just like convenience stores, you pay a higher price. It's worth it to me to not go out and deal with traffic or wait in lines. Thanks to all the Dashers providing this service.

You're the exception. I dash several times a month and have for a few years. Ive tipped 30% and received jacked orders e.g. dasher keeps entire bag of food for snacks. I know this common bc I know several drivers and every single one of them do this. Dashers are a crapshoot at best regardless of tip. So dont blame customer for shite tips when that is heavily influenced by their peers.

Im seeing here that you are yourself a class 3 morbidly obese man and based on that im thinking that these assumptions about dashers eating orders are projections like how people armed with guns are more likely to believe a stranger is armed, so too is a class 3 morbidly obese individual more likely to believe that others are sneaking food. Furthermore if what you’re saying is true then if thats the case the drivers are doing you a favor by preventing you from further destroying your body with dangerous levels of fat!

Thank you Turtle Summers <3!!!

Somebody being on a limited income should not enjoy anything privileged or luxurious? An elderly persons whom may not be able to drive or tip well gives you justification to deem them a 'punk customer'? Your a winner.

I'm a dasher and a customer and as a customer I tip ONLY after I receive good service, and how good of service determines tip, period. You are wring for expecting people to pay you in anticipation of you performing well. As a dasher you should expect and respect that tips are not mandatory.

And as a Dasher if you're taking a delivery that has a guaranteed payout of $0.50 per mile, you're a fool considering that's less than the income tax break you get next year of 54 cents per mile.

We do respect that a customer doesn't have to tip. But they should also respect that we have a right to decline their order for a more convenient one :)

In my opinion this is a terrible take on the situation man. You said Postmates didn't follow through. Your take should be it's a Postmates bad business dealings. I tried two deliveries for them and they were absolutely garbage to work with. Pay was extremely slow, and as a worker I had to wait for over an hour for assistance on my first couple of trips because of issues. Plus the app sets you up so far away from where you AGREED to deliver. So what is it, they don't pay well enough and people don't tip well enough? If people are working with these services they are probably needing the money, and choosing to do something else isn't as easy of an option you think it is.

I have 3 reasons specifically why work for myself. 1: I don’t have to do dishes 2: I don’t get stuck in a it’s to busy to let you go home even though it’s time for you to get off two hours later your still delivering and if you leave you get written up. Then after you still get to do dishes. 3: I work my own schedule i decide to work 30 min or 15 hours a day. No ridiculous excuses I need to tell a boss I have to go to another job or I’m sick but they require a doctors note when you work for yourself you are a lot happier because you grind for the money you want.

So you're claiming you're being "punished" if a driver won't deliver your food for basically free? Entitled, disgusting behavior. Cheap a$$.

Its simple, I don't have to accept a no tip order and I don't. I do have expectations about how much I should make to drive my own car around for you to be lazy. Nothing wrong with you being lazy btw. I appreciate it when people are lazy because I get to work for them. You shouldn't EXPECT me to bring your food 5-10 miles for $2.50 either. That is at least 20 min worth of my time. Then factor in gas, maintenance, and the extra insurance cost. Yes, I expect a fair minimum amount to deliver your food, who doesn't? That's how society works, everybody expects things from others and others give something in return. Or should I expect nothing but give you everything?

Don't use it then. Trust me, doordash has millions of customers who tip well. We don't need your cheap ass on this platform. Go get your own f*****g food

Don't have to get another job just don't have to deliver your order

Well, same goes to you. Glad your no longer ordering then, because if you can't afford to tip then you should change jobs or not order instead of telling people to change their jobs. You have no idea why some people started Dashing or their circumstances, and they have a right to a decent pay just as everyone else.

👍🏽 Well said

We are our own employers. We are independent contractors and as such WE decide what "job" we want to do. I'll compare it to a temp service. They charge a fee for connecting an employer to an employee but the employer is who ultimately pays the employee for the work they do. You, the customer, are the "employer" and the drivers are who you've hired (the employee) to provide your service. The delivery service is only the middle man connecting the driver to the customer. Pay the person you hired (the driver) a decent wage (tip) or do the job yourself (get your own food).

LOL, just bc thats the way YOU want it to be does not make it so. YOU NEVER worked or hired through a temp agency either or you are failing to understand the differences in the work model heirarchy. The temp worker is paid thru the the temp agency, not the customer, same as YOU. How many temp workers get monetary tips? ZERO!

Doordash is not an employer. They have tons of independent contractors. They just help us find customers but it's no different than you going to a mechanic and saying I only want to pay ten dollars and they say they only do it for twenty. They are not your slaves, so why do you s**t on them for refusing to take a 3 dollar order that burns two dollars in gas? Do you exploit migrants to do your house work too since you have no problem exploiting drivers? Once again independent contractors make a contract with you, you are the shitty employer not paying enough.

When I pay a general contractor to fix a roof's house, who then (as most do) hire independent contractors to do said roof, the independent contractor does not get repaid or tipped by me. Not that complicated, these comments just go to show that MOST (not all) Dasher's either don't have the background/education to understand these hierarchy concepts, are incompetent, or just lazy and want higher pay for low-level skill/competency work.

Your husband clearly isn't in business for himself. All Dashers are. We're self-employed.

@A dasher No, no you are not. Self-employment would emply entreupeneuralship. You are an independent-contractor hired to provide a third-party service.

Actually we are self employed. We employ ourselves for micro contracts through multiple services calling them "gig apps." Also, a quote from the IRS website "If you are a business owner or contractor who provides services to other businesses, then you are generally considered self-employed." We clearly provide a service to other businesses, those businesses are called DD, UE, GH, Lyft, etc... Stop making your own stuff up and actually do some research. You sound foolish.

YOUR LAZY ASS IS STAYING HOME NOT USING YOUR GAS AND WEAR AND TEAR ON YOUR CAR. YOU ARE NOT CEASAR!

No, but they are partially your employer so straighten up! You want more money, YOU get a different JOB or better education. Delivery drivers SHOULD NOT MAKE AS MUCH AS SKILLED WORKERS! You're working a teenager-level competency job but want pay on Bachelor lvl salary. YOU'RE LAUGHABLE!

Yes, we want more money then $2.50 per order. On a good day you can make 3 deliveries per hour but normally its 2. Nobody is asking for a bachelor level salary either, well at least nobody intelligent is. I make good enough money because I don't have to take that $2.50 order and I wont. Someone else will though and what is laughable, well not really because its actually pathetic, is taking advantage of someone who isn't too bright and having them drive across town for $2.50. What you pay in delivery fees is irrelevant because the driver only gets $2.50 base pay per order. Don't expect me to take a loss for you or DD. Yes, there is such a thing as the driver paying to deliver your order when it costs them more to get there then they get in return.

I Googled your name and I was shocked when I saw your middle name was CHEAP-ASS! Keep up that shitty attitude, you'll get punched sooner or later!

And your a jack ass. Plenty of Dashers have college education and higher, maybe they COULDNT GET a better job and they shouldn't be discriminated and cheated off good pay just because this is the job they can do atm. Plenty of Dashers do their job WELL. I for one always have my hot bags, and have my whole trunk seperated for different orders. Sometimes no matter how good I am, customer still doesn't tip or have the nerve to complain about things that were out of my countrol. I invest in my job so I can do it well, and don't assholes like you belittling me or anyone else who is trying to get by whether they were layed off, have a pHD or not.

You are using this platform as a means to abuse people because of Door Dash not appreciating you as a driver, not us.

If you can pay $30 for your food, you have $2 $3 to tip the driver, cheap monkey

Then don't use them? Go get your food yourself. That's the great thing about freedom of choice, you don't like the way they do things, you have the option not to use it.

So YOU CHOOSING to do a job that is heavily tip influenced, is somehow the customers fault now? Silly.

We don't work for UE or DD and we don't make their policies. Alot of the food comes in sealed bags so we can't check them either. Missing shakes would be our fault, unless they were said to be in the sealed bag and sometimes they are. Why should us drivers be the ones who take all the loss when we weren't the ones ordering food and we didn't set the price for food or delivery fees. We get a base pay of $2.50 per order plus tip. You're blaming the driver for DD, UE, GH, and the restaurants mistakes. None of what you said has anything to do with the delivery driver. Also that is one heck of a exaggerated situation. Passing the blame to the driver for something they can't control is idiocy. I hope you never use the platform ever again.

If you're missing a food item, ALWAYS report it to the delivery service/app! I've done this multiple times before with DoorDash and they've always issued me refunds in the form of Dash credits, which I've been able to use for future orders. I also make it a point to let customer service chat (who issues these refunds) know to never, ever penalize the Dashers for this, because 10 times out of 10 it was the restaurant's fault. In fact, I still remember the last time this happened and how I saw every single thing I had ordered on the receipt, but there were a couple of missing items from my order. DoorDash very kindly took care of me there and I'm sure kept the tip the same.

This is a falsehood. Uber/eats you can. Grubhub you can. Doordash does not regularly provide that option. If they did, this wouldn't be an issue.

Best buy delivery drivers are paid an actual wage. Stop making ridiculous comparisons and excuses. Just admit that you're cheap. Simple as that lol.

Yeah a restaurant is supposed to pay their workers too. That applies to all businesses. And really a Dashers ONLY job is to get your food to you. The ones that do extra go above and beyondm. Its a service not necessarily a "quality", so thats a dumb excuse. And if you didnt like their service, a customer can complain. I've been written up and threaten to get fired over false accusations from customers so i know they can do it, preferably for legit reasons. Not claiming food wasnt delivered when it was just so they can get a free meal. Love how everyone talks about how Dashers mess up but nobody talks about the fraudulent customers or the dangerous situations they put drivers in. Like when a man tried to make me go into his hotel room to deliver his food. i declined and left at the door, he had no right to complain but of course, he did. So stop talking bullshit already. Restaurants have the right to refuse service, if they want to kiss ass to bad customers, thats their choice.

They have pretips on all online major pizzas chains and those people will usually decided which order to take and which goes first based off that. How do you think realtors choose there business with clients based off the amount of the property buying or selling. There % is what you call a tip is based off the work they have to put in for the sale and when it’s two clients one where you make 9k and 1k and the work is the same amount of time but you can only choose one guess who’s gonna get it. Most places that has no real value won’t sale unless it’s a w2 realtor which they have apparently where commissions aren’t how they are living. Tip are commissions it’s the same relative situation.

then you would pay more anyways. You know how many people got upset when they added a two dollar fee because states limited their commission from restaurants. You are the moron that thinks more taxes are the solution to problems when you could donate money willingly. People think the restaurants will just pay more but not raise prices are morons. You can either pay with tip or pay with the base cost, but your ass will still pay.

Yes we being paid to go to place get food and take to u, other things wrong with food or order is between the restaurant we just pick up the food and bring to u, we should be tipped to leave our house use our gas and wait 45 mins or longer in a drive thru lime to get yr food and then drop off to u and follow ur drop off instructions not if someone doesn't follow ur instructions or bring ur food now u bash that driver but not all of us

Oof, tough getting through all that but I'll try. Everyone puts wear and tear on their vehicle to get to work. Most service jobs have drawbacks (Dashers wait in lines and mechanics get dirty) remember you chose this line of work not the customer. The customer pays a general contractor *Doordash fees for a service. In this case, the service is food delivery. The general contractor *Doordash hires an independent contractor *you to perform this service *delivery. The independent contractor *you is paid *per diem by the general contractor *Doordash to fulfill this service *delivery. Your logic is to excuse poor execution of paid standards *acceptance of delivery because the pay *per diem at your job *Dashing is not to your financial liking and that financial burden should be passed on to the consumer?! Considering, I can see how this may be your best employment option.

Some restaurants DONT make the food until a Dasher arrives, which just makes for a longer wait on the driver as well. And like James said, you are in the minority, IF you do what you say you do. Because everyone whos told me they'd "tip in cash" have lied. Never come through, maybe only once.

Look just accept that you're in the minority and either deal with it or adjust. Most people tip with their card. Since that's the case, most experienced drivers won't take a chance on a no tip order in hopes that the customer will tip cash. It's FAR easier to just decline the order and take the next one that tips upfront.

This is yet another stupid take from you