Everyone who has worked in retail knows that for every good customer, you get 2 horrible ones pulling up in the parking lot. It's a law. Like gravity.

But some people are so rude, so annoying, and so malicious, it's like they're on a quest to make as many workers miserable as possible. And sometimes they succeed.

When someone like that ruins your day, there's only one thing you can do. Vent online. I mean, you can't punch the jerk or anything—you're still in uniform. Pull off a stunt that damages the reputation of the company you're working for and you're out the door.

Bored Panda has compiled a list of these stories to show you that people in retail really deserve our respect; they go through these situations every day. For more similar experiences, check out our older pieces here and here.

#1

Customers-Stories-From-Hell

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Ripley
Community Member
5 months ago

Oh. My. God.

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#2

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
5 months ago

Glory hounding. Trying to do the right thing for the sake of appearances whether it kills anyone or not

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In our piece on some of the most ridiculous customer demands ever, we mentioned one study that's relevant here as well.

Turns out, people treat retail workers worse when they're looking for bargains than if they were less price-conscious. The University of British Columbia (UBC) Sauder School of Business paper, which was published in the Journal of Consumer Psychology in 2017, looked at several factors to determine how customers treated employees.

One variable researchers analyzed was the words customers used when speaking to customer service workers.

"When shoppers focus only on paying the lowest price, they become less attuned to understanding the human needs of others, or even recognizing them," Johannes Boegershausen, a UBC Sauder Ph.D. student who co-authored the study, said in a press release.

#3

Customers-Stories-From-Hell

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ADHORTATOR
Community Member
5 months ago

the final sentence killed me :-)

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#4

Customers-Stories-From-Hell

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Sum Guy
Community Member
5 months ago

I would use that even if my father didn't die... you got served and I wasn't rude to you... smiling is nice, but you can't expect someone to be smiling the whole day

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#5

Customers-Stories-From-Hell

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Shelp
Community Member
5 months ago

This is absolutely infuriating

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Researchers also analyzed customers' feelings towards the employees by showing them pictures of a flight attendant in the Ryanair (bargain) uniform, the Lufthansa (luxury) uniform, and a neutral uniform. Customers viewed the Lufthansa and neutral flight attendants as equally human, but they saw the Ryanair flight attendant in a poorer light.

"We simply varied the brand, and found that people ascribed lower capabilities for experiencing emotions and feelings to the Ryanair flight attendant," Boegershausen explained, adding that this subtle dehumanization can take many forms and is not necessarily intentional.

#6

Client From Hell.

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columbokateUK
Community Member
5 months ago

Can someone explain this please ?

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#7

Customers-Stories-From-Hell

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Ripley
Community Member
5 months ago

At least he's honest.

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#8

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
5 months ago

Brain exe has stopped working

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Another experiment had participants communicating in a live chat with a rude customer service representative. They were then offered the chance to punish the employee through a complaint. The researchers found participants were 18 percent more likely to give a rating that would lead to disciplinary actions against the employee when shoppers were adopting a price-conscious mentality than when they were not.

The researchers say the findings could help owners and management of discount stores, as the problem could affect their employee retention—previous research has shown that employees who experience rude and inconsiderate customer behaviors report higher levels of emotional exhaustion, job dissatisfaction, and burnout.

Judging from these posts, retail employees deal with a lot of dumb stuff. At least they're strong enough to laugh from their misery.

#9

Customers-Stories-From-Hell

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Ripley
Community Member
5 months ago

Imagine being so small-minded that you have a meltdown over what fried potatoes are called.

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#10

Customers-Stories-From-Hell

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Sum Guy
Community Member
5 months ago

I get it... the mind is a stupid thing and will often do something like this

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#11

Customers-Stories-From-Hell

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Jayne Kyra
Community Member
5 months ago

Stories that end too soon...

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#12

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
5 months ago

Ohhhh I've been there. I really have. There is genetic variation within every race... You can't say "you're not caucasian, because your nose is too big". I don't appreciate idiots who think they know your race better than you

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#13

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
5 months ago

This is hilarious, I can't stop laughing.

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#14

Customers-Stories-From-Hell

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Ripley
Community Member
5 months ago

I'd say that lady is definitely going to miss her flight once the "grade-school educated" security person is through with her.

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#15

Customers-Stories-From-Hell

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Paul K. Johnson
Community Member
5 months ago

They tried to steal your work. Charge them double.

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#16

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
5 months ago

It's so sad... Even if you don't like lgbt, you could at least be civil enough. Surely there is some area between best buddies and worst enemies. I know this because I met people who believe i am going to hell, but they're still my friends :)

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#17

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
5 months ago

Aren't you allergic?

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#18

If Your Husband Worked More, I Would Not Have To Pay You For Your Hobby! (On Today's Client From Hell)

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pusheen buttercup
Community Member
5 months ago

Wow, crazy people

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#19

Customers-Stories-From-Hell

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troufaki13
Community Member
5 months ago

Ah yes, money is overrated

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#20

Customers-Stories-From-Hell

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Sum Guy
Community Member
5 months ago

I wonder why he is no longer in business

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#21

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
5 months ago

Thieves trying to look innocent

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#22

"Clients From Hell" Really Earned Its Name Last Week.

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Equine_Ravenclaw_Directioner
Community Member
5 months ago

At least they apologized.

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#23

Customers-Stories-From-Hell

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Bernd Herbert
Community Member
5 months ago

you can't be THAT dumb!

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#24

Customers-Stories-From-Hell

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Bernd Herbert
Community Member
5 months ago

As A German I find that very disturbing

Shelp
Community Member
5 months ago

Anybody should find that very disturbing, not only Germans

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Blakkur Sverrir
Community Member
5 months ago

Wait...they BUY (as in "pay for") books in order to burn them? I see great profit opportunities here

julia
Community Member
5 months ago

i think that’s why op said there were 4 more books

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Nikki Sevven
Community Member
5 months ago

"Where they burn books, they will also ultimately burn people." — Heinrich Heine

MandaPanda
Community Member
5 months ago

They don't literally burn people. Burning a book is like burning the person who wrote it. (At least that's my interpretation, correct me if I'm wrong.)

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Damo Lee Park
Community Member
5 months ago

Never understood this. "we're going to support the author, by buying her books, just so we can burn them and tell her how we don't support her or her opinions"? Like the idiots who burned their shoes in protest. The companies already have your money. you're the idiot who just wasted it

Joe Reaves
Community Member
5 months ago

They shot up eskimo coolers too. They really don't get how protests and boycotts are meant to go.

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Jayne Kyra
Community Member
5 months ago

Nobody tell them about The Witcher...

Truth Monster
Community Member
5 months ago

The Catholic church tried to shut down unauthorized versions of the bible this way centuries ago. I imagine it was as effective now as it was then. the Protestants just used the money to print more.

Frank Ropen
Community Member
5 months ago

Totally missed the part where Jesus spoke about book burnings

Lazy Panda
Community Member
5 months ago

Same

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Sinkvenice
Community Member
5 months ago

They clearly don't realise that's utterly redundant . They bought the books, JK Rowling already has their money.

some random chick
Community Member
5 months ago

also, its just a fun kids book. no reason for burning. everyone just needs to chill.

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Dave P
Community Member
5 months ago

Hey, good commission, smart salesperson

KT
Community Member
5 months ago

can you not refuse them service and have them escorted out? That's really disturbing

John Dilligaf
Community Member
5 months ago

why? The store made a sale and profit from their kooky obsession. And it's not like the world's going to run out of Harry Potter books.

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CatWoman312
Community Member
5 months ago

Might as well get them to spend more money if they’re just going to burn it away anyway

Delboy
Community Member
5 months ago

I love they tried to sell more books!

Bill
Community Member
5 months ago

JK thanks them as she boards her private jet.

John Dilligaf
Community Member
5 months ago

The idea of book burning is disturbing - on the other had the bookstore just made a rather large sale and a nice profit, so there's that.

Harry Potter
Community Member
5 months ago

I am personally offended.

𝕁𝕖𝕟𝕟𝕪𝔹𝕖𝕖
Community Member
5 months ago

ikr. This guy is burning some of my fave books

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Full of Giggles
Community Member
5 months ago

I would ask if I could participate in the book burning and then bring a stack of bibles to contribute to the fire.

Sue Hazlewood
Community Member
5 months ago

Westboro Baptist Church?

Chaotic_pansexual
Community Member
5 months ago

“The church is having a book burning tonight” what?! What church do they go to?!

Noelle (xe/she)
Community Member
5 months ago

This comment has been deleted.

LunaThePotat
Community Member
5 months ago (edited)

Nooo NOT HARY POTTER THIS IS A WASTE OF ART

Asy EnderDragon
Community Member
5 months ago

NOOO NOT HARRY POTTER!!!!!!

Christopher Troisi
Community Member
2 months ago

biggest reason why Harry Potter became so famous. Its not because its a good magician book, but because it stirred up a witch hunt . ( guessing that was JKR publishers job)

Janet C
Community Member
4 months ago

Murikkka!

Sarah Grape
Community Member
4 months ago

NO! don't tell them about the others! burning the first one hurts too much in and of itself!

Don't Look
Community Member
5 months ago

🤣

Amanda Hunter
Community Member
5 months ago

What kind of 'church' is that.

Caroline Driver
Community Member
5 months ago

Hey, now there's 7, plus versions in House colours, large illustrated versions, plus the extras like Rules of Quidditch - all the more money for the terf Rowling. She don't care what you do with them after she's got her cut, and the bookshop will be thankful for the sales. Knock yourselves out.

Warren Cancilla
Community Member
5 months ago

Rowling’s actual tweet in response to a burning threat: “Well, the fumes from the DVDs might be toxic and I've still got your money, so by all means borrow my lighter.”

Warren Cancilla
Community Member
5 months ago

This was before she went TERF.

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Damon Hill
Community Member
5 months ago

Kind of like tearing down historical monuments. You can't change the past and by buying books and burning them they're actually increasing sales which is exactly what the publisher likes. Sad how stupid the genpop has become.

CharliAnn Olney
Community Member
5 months ago

This is scary as ... Well, just can't think of a word I can use on a public forum.

Cathryn Cade
Community Member
5 months ago

Bwahahahaha... bookstore clerk for the win!

Iara Ra
Community Member
5 months ago

Religious brain washing

Sam Cook
Community Member
5 months ago

As a Christian whose father is the pastor of my church and someone I’ve watched the films with, along with my mom and siblings, since I was maybe five or six, I just want to facepalm.

Gregg Bender
Community Member
5 months ago

And that those books go into the sales total and boosts its figures on the Best Seller's list, you idiot?

Erica Cochrane
Community Member
5 months ago

it makes me so sad when people burn books for no reason. but on the plus side, more sales!

Stannous Flouride
Community Member
5 months ago

I'd help her carry the 40 books to her car.

Marianne
Community Member
5 months ago

Heinrich Heine said: "Where people burn books, they will soon be burning people."

Community Member
5 months ago

wut

PansexualPancake
Community Member
5 months ago

four? theres 7

Orange Juice
Community Member
5 months ago

That's just pathetic and petty.

deanna woods
Community Member
5 months ago

Another fundamental "Christian" who thinks Harry Potter books are from the devil.

Jaime
Community Member
5 months ago

Well... at least they’re not library books I guess

Niall Mac Iomera
Community Member
5 months ago

You realise that drives up sales right? You're encouraging more publishing of those books

Steve
Community Member
5 months ago

Put pot leaves in between the pages, make it memorable for them

Nudge
Community Member
5 months ago

Fahrenheit 451 who?

Shelli Aderman
Community Member
5 months ago

He still PURCHASED them... 🤔

Id row
Community Member
5 months ago

Reason #439 why religion should be abolished.

Khavrinen
Community Member
5 months ago

"No, no, if you want a really good fire you'll need to buy a lot more books than that! Heck, why not just buy all that we have in stock!" ( Too bad bookstores don't work on commission. )

Fluffy Griffin
Community Member
5 months ago

I mean..as much as book burning is so wasteful... They are supporting the author by buying books and then making sure those copies can't be resold again (and thus more books need to be purchased new)... 🤷

𝕁𝕖𝕟𝕟𝕪𝔹𝕖𝕖
Community Member
5 months ago

oofers. This hurt me feelings

Lorelei
Community Member
5 months ago

Sad.Why would you discriminate such a loved book series?Its fiction, not witchcraft.

KT
Community Member
5 months ago

what the heck?

Avery S Alberico
Community Member
5 months ago

It makes sense why the church would burn Harry Potter books, it is entirely based on witchcraft.

Atopher Bot
Community Member
5 months ago

Don't worry! We will just print more!

Adam C
Community Member
5 months ago

"Oh and she also wrote many other books you may wanna burn"

Clearly sunny
Community Member
5 months ago

Say to him, "Oh cool, me n my friends are doing the same tonight! But with the Bible!'.

Rhaitsuni B
Community Member
5 months ago

I wish I could see the customers face then 😂

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JustSomeKid
Community Member
5 months ago

a "book burning"? why? who?

Easily Excitable Panda
Community Member
5 months ago

Please, be sure to add money to JK Rowling's purse and the store's profits. That'll show 'em.

Sam Kunz
Community Member
5 months ago

Kind of like how books are being banned here in the US

Nadine Debard
Community Member
5 months ago

The bookseller should have proposed Fahrenheit 451...

kjorn
Community Member
5 months ago

religous nuts!

Daniel Mattock
Community Member
5 months ago

Yeah that'll show Rowling.

Vicious Insect
Community Member
5 months ago

I smell cancel culture.

Elizabeth Molloy
Community Member
5 months ago

America. The only country which burns books ...

Ada
Community Member
5 months ago

Not really. It happened in Poland too. https://www.google.com/amp/s/www.bbc.com/news/world-europe-47771706.amp

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#25

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
5 months ago

I think they just felt awkward

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#26

Customers-Stories-From-Hell

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QueenMiri
Community Member
5 months ago

F*****g racist c**t.

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#27

Customers-Stories-From-Hell

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Sum Guy
Community Member
5 months ago

Nothing will stand out there

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#28

Customers-Stories-From-Hell

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Sista of the moon
Community Member
5 months ago

Website domains are expensive.

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#29

Customers-Stories-From-Hell

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Sum Guy
Community Member
5 months ago

Wow... just wow

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#30

Customers-Stories-From-Hell

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Sum Guy
Community Member
5 months ago

She just wanted the aesthetic

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#31

Customers-Stories-From-Hell

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Lunar Bicycle
Community Member
5 months ago

When I worked in a garden center, a really friendly customer laughed and told me he had just embarrassed himself at another garden center by asking employees there, “Do you have chlamydia?” He said they just stared at him for a moment, so he followed up with, “Do you know where I can find chlamydia?” He then realized that he meant to say “clematis” and immediately turned around and left. I helped him find our clematis, and, as he was leaving, said, “At least you didn’t say you were having trouble finding the clitoris!”

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#32

Customers-Stories-From-Hell

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All Lives Matter
Community Member
5 months ago

oh no

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#33

I Played Your Music For My Friends, So Give Me $400 Or I Will Sue! (X-Post - Clients From Hell)

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Ripley
Community Member
5 months ago

Oh no, I want to see them take it to small claims . . . I want to see how far it will fly when it's thrown out.

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#34

Customers-Stories-From-Hell

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mulk
Community Member
5 months ago

Ctrl + z ?

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#35

Customers-Stories-From-Hell

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WilvanderHeijden
Community Member
5 months ago

Ok, we'll rename this fee to education-fee and raise it by 50%. The lesson you've learned is that you don't pretend to be rich when you haven't got a dime to spare.

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#36

Customers-Stories-From-Hell

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troufaki13
Community Member
5 months ago

Maybe I can, but it will be double the price!

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#37

Customers-Stories-From-Hell

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mulk
Community Member
5 months ago

"Do you prefer apple or pear?" "yes"

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#38

Customers-Stories-From-Hell

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mulk
Community Member
5 months ago

It's like: "make me appear first on google search when somebody search for [goddam words which have nothing to do with the customer's business]"

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#39

Customers-Stories-From-Hell

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Vorknkx
Community Member
5 months ago

Have you had one of those cases when you can't remember a password, ask for a reset, and when you type in the new password, it says that you can't use the old one :D

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#40

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
5 months ago

Okay

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Note: this post originally had 65 images. It’s been shortened to the top 40 images based on user votes.