Everyone who has worked in retail knows that for every good customer, you get 2 horrible ones pulling up in the parking lot. It's a law. Like gravity.

But some people are so rude, so annoying, and so malicious, it's like they're on a quest to make as many workers miserable as possible. And sometimes they succeed.

When someone like that ruins your day, there's only one thing you can do. Vent online. I mean, you can't punch the jerk or anything—you're still in uniform. Pull off a stunt that damages the reputation of the company you're working for and you're out the door.

Bored Panda has compiled a list of these stories to show you that people in retail really deserve our respect; they go through these situations every day. For more similar experiences, check out our older pieces here and here.

#1

Customers-Stories-From-Hell

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Ripley
Community Member
1 month ago

Oh. My. God.

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#2

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
1 month ago

Glory hounding. Trying to do the right thing for the sake of appearances whether it kills anyone or not

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In our piece on some of the most ridiculous customer demands ever, we mentioned one study that's relevant here as well.

Turns out, people treat retail workers worse when they're looking for bargains than if they were less price-conscious. The University of British Columbia (UBC) Sauder School of Business paper, which was published in the Journal of Consumer Psychology in 2017, looked at several factors to determine how customers treated employees.

One variable researchers analyzed was the words customers used when speaking to customer service workers.

"When shoppers focus only on paying the lowest price, they become less attuned to understanding the human needs of others, or even recognizing them," Johannes Boegershausen, a UBC Sauder Ph.D. student who co-authored the study, said in a press release.

#3

Customers-Stories-From-Hell

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ADHORTATOR
Community Member
1 month ago

the final sentence killed me :-)

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#4

Customers-Stories-From-Hell

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Sum Guy
Community Member
1 month ago

I would use that even if my father didn't die... you got served and I wasn't rude to you... smiling is nice, but you can't expect someone to be smiling the whole day

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#5

Customers-Stories-From-Hell

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Shelp
Community Member
1 month ago

This is absolutely infuriating

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Researchers also analyzed customers' feelings towards the employees by showing them pictures of a flight attendant in the Ryanair (bargain) uniform, the Lufthansa (luxury) uniform, and a neutral uniform. Customers viewed the Lufthansa and neutral flight attendants as equally human, but they saw the Ryanair flight attendant in a poorer light.

"We simply varied the brand, and found that people ascribed lower capabilities for experiencing emotions and feelings to the Ryanair flight attendant," Boegershausen explained, adding that this subtle dehumanization can take many forms and is not necessarily intentional.

#6

Client From Hell.

wetthing Report

columbokateUK
Community Member
1 month ago

Can someone explain this please ?

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#7

Customers-Stories-From-Hell

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Ripley
Community Member
1 month ago

At least he's honest.

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#8

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
1 month ago

Brain exe has stopped working

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Another experiment had participants communicating in a live chat with a rude customer service representative. They were then offered the chance to punish the employee through a complaint. The researchers found participants were 18 percent more likely to give a rating that would lead to disciplinary actions against the employee when shoppers were adopting a price-conscious mentality than when they were not.

The researchers say the findings could help owners and management of discount stores, as the problem could affect their employee retention—previous research has shown that employees who experience rude and inconsiderate customer behaviors report higher levels of emotional exhaustion, job dissatisfaction, and burnout.

Judging from these posts, retail employees deal with a lot of dumb stuff. At least they're strong enough to laugh from their misery.

#9

Customers-Stories-From-Hell

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Ripley
Community Member
1 month ago

Imagine being so small-minded that you have a meltdown over what fried potatoes are called.

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#10

Customers-Stories-From-Hell

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Sum Guy
Community Member
1 month ago

I get it... the mind is a stupid thing and will often do something like this

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#11

Customers-Stories-From-Hell

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Jayne Kyra
Community Member
1 month ago

Stories that end too soon...

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#12

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
1 month ago

Ohhhh I've been there. I really have. There is genetic variation within every race... You can't say "you're not caucasian, because your nose is too big". I don't appreciate idiots who think they know your race better than you

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#13

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
1 month ago

This is hilarious, I can't stop laughing.

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#14

Customers-Stories-From-Hell

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Ripley
Community Member
1 month ago

I'd say that lady is definitely going to miss her flight once the "grade-school educated" security person is through with her.

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#15

Customers-Stories-From-Hell

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Paul K. Johnson
Community Member
1 month ago

They tried to steal your work. Charge them double.

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#16

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
1 month ago

It's so sad... Even if you don't like lgbt, you could at least be civil enough. Surely there is some area between best buddies and worst enemies. I know this because I met people who believe i am going to hell, but they're still my friends :)

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#17

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
1 month ago

Aren't you allergic?

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#18

If Your Husband Worked More, I Would Not Have To Pay You For Your Hobby! (On Today's Client From Hell)

TaoTeChing81 Report

pusheen buttercup
Community Member
1 month ago

Wow, crazy people

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#19

Customers-Stories-From-Hell

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troufaki13
Community Member
1 month ago

Ah yes, money is overrated

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#20

Customers-Stories-From-Hell

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Sum Guy
Community Member
1 month ago

I wonder why he is no longer in business

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#21

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
1 month ago

Thieves trying to look innocent

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#22

"Clients From Hell" Really Earned Its Name Last Week.

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Equine_Ravenclaw_Directioner
Community Member
1 month ago

At least they apologized.

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#23

Customers-Stories-From-Hell

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Bernd Herbert
Community Member
1 month ago

you can't be THAT dumb!

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#24

Customers-Stories-From-Hell

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Bernd Herbert
Community Member
1 month ago

As A German I find that very disturbing

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#25

Customers-Stories-From-Hell

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pusheen buttercup
Community Member
1 month ago

I think they just felt awkward

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#26

Customers-Stories-From-Hell

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QueenMiri
Community Member
1 month ago

F*****g racist c**t.

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#27

Customers-Stories-From-Hell

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Sum Guy
Community Member
1 month ago

Nothing will stand out there

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#28

Customers-Stories-From-Hell

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Sista of the moon
Community Member
1 month ago

Website domains are expensive.

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#29

Customers-Stories-From-Hell

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Sum Guy
Community Member
1 month ago

Wow... just wow

Shull GaRett
Community Member
1 month ago

What we have here is a person with no grasp of what a PDF actually is...

Miguel Macedo
Community Member
1 month ago

Printable Gif's! Sssshhh!....

MandaPanda
Community Member
1 month ago

Harry Potter just spit out his butterbeer

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Paul K. Johnson
Community Member
1 month ago

I would have told him to take off the back of his computer monitor so he could see the other side of the PDF.

danielw
Community Member
1 month ago

I would have sold him a printer that can do double sided printing and a 'new' copy of adobe whatever it is that does pdfs.

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Donkey boi
Community Member
1 month ago

I can't believe it!!! HE GAVE HIS WORD and now he's sharing it with the whole internet! That poor client of his won't see a penny.

Lord Ponsonby
Community Member
1 month ago

All his fears have come true

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Your_local_introvert
Community Member
1 month ago

I mean- If he really wants that he could set up a computer program that used a pdf format, but each page could be "flipped over" using a button and a transition-type tool to make it look double sided 😂😅

Adam C
Community Member
1 month ago

Oh man. Some old woman asked me how to see the backside of the pdf. So now we are closer to the solution.

James Dean
Community Member
1 month ago

This is a brilliant idea - a printer that prints both sides at once, no messing around working out which way round to put the paper through the second time

Pusfarm
Community Member
1 month ago

I love it! They should make a word for that, too. Maybe... "duplex." Nah, that's a kind of double house. "Flipside," "Duo page," "flippy flip." I don't know.

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Alexander Mezger
Community Member
1 month ago

How are people so stupid?

Michael Capriola Jr.
Community Member
1 month ago

Right. I'll get on that as soon as I finish designing a paper shredder that works in reverse.

Elizabeth Molloy
Community Member
1 month ago

Client: You sent me a PDF proof, but it's only one page. It's supposed to be two! Me: (Checking what I sent) There are two pages Client: How do I see the second page?! Me: Just scroll down, as if you were on the internet Client: ... oh ...

Cindy Johnston
Community Member
1 month ago

Grrrr, so aggravating!

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A Random Panda
Community Member
1 month ago

? I feel kinda dumb, but what is a PDF?

Debrina Blackmoon
Community Member
1 month ago (edited)

Portable document format. You're not.

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Slime11IsSus
Community Member
1 month ago

You gotta big think

Id row
Community Member
1 month ago

It should be legal to have just bitchslapped the bejesus out of him for that one.

Nevits Yibble
Community Member
1 month ago

I'm guessing the client is Thor. Dr. Strange: “…and you don’t have a phone.” Thor: “No, I don’t have a phone, but you could’ve sent an electronic letter. It’s called an email?” Dr. Strange: “Yeah. Do you have a computer?” Thor: “No. What for?”

Arctic Fox Lover
Community Member
1 month ago

WhAt A bRiLLiAnT iDeA

BG Rey
Community Member
3 weeks ago

Huh?

Cindy Johnston
Community Member
1 month ago

Uh . . . what?

Caroline Driver
Community Member
1 month ago

...

backatya
Community Member
1 month ago

don't know what one is. I'm not that computer savvy

M Kate McCulloch
Community Member
1 month ago

Holy sheep s**t batman...

Stan Chung
Community Member
1 month ago

You just have to assume he's high AF.

Kayo Puckett
Community Member
1 month ago

I want to see it!

Cathryn Cade
Community Member
1 month ago

Wish I could have seen the look on his/her face ...

elfin
Community Member
1 month ago

Heck, why stop there. Let's make them triple-sided.

Rod Egret
Community Member
1 month ago

That's stupid! You'd need a double sided screen!

Jean Schweibish
Community Member
1 month ago

WTF?

Eric Law
Community Member
1 month ago

Those would never work... there's no such thing as a double-sided monitor. ;^)

Cindy Cantrell
Community Member
1 month ago

You just turn your computer upside down, hehe

Hollysmom
Community Member
1 month ago

?

Khavrinen
Community Member
1 month ago

Nope, I'm *definitely NOT* stealing this idea.

John Doe
Community Member
1 month ago

big brain time

Seabeast
Community Member
1 month ago

I've worked with 3D pdfs. Never tried printing one, though.

John Bell
Community Member
1 month ago

I worked with post script programming. Wut?

Jessica Nametz
Community Member
1 month ago

(-‸ლ)

lazy cat
Community Member
1 month ago

thats seems hard to make

Nikki Sevven
Community Member
1 month ago

*facepalm*

Iso
Community Member
1 month ago

client in a whole new dimension

Alexander Kokkinos
Community Member
1 month ago

#savethemousewheel

Alex the awful German
Community Member
1 month ago

can I get a whiplash just from heavily shaking my head in disbelieve?

Equine_Ravenclaw_Directioner
Community Member
1 month ago

Sir... Uhm... *facepalm*

Coleonema
Community Member
1 month ago

Um... what?

Inkblot Butterfly
Community Member
1 month ago

I-

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#30

Customers-Stories-From-Hell

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Sum Guy
Community Member
1 month ago

She just wanted the aesthetic

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#31

Customers-Stories-From-Hell

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Lunar Bicycle
Community Member
1 month ago

When I worked in a garden center, a really friendly customer laughed and told me he had just embarrassed himself at another garden center by asking employees there, “Do you have chlamydia?” He said they just stared at him for a moment, so he followed up with, “Do you know where I can find chlamydia?” He then realized that he meant to say “clematis” and immediately turned around and left. I helped him find our clematis, and, as he was leaving, said, “At least you didn’t say you were having trouble finding the clitoris!”

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#32

Customers-Stories-From-Hell

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All Lives Matter
Community Member
1 month ago

oh no

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#33

I Played Your Music For My Friends, So Give Me $400 Or I Will Sue! (X-Post - Clients From Hell)

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Ripley
Community Member
1 month ago

Oh no, I want to see them take it to small claims . . . I want to see how far it will fly when it's thrown out.

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#34

Customers-Stories-From-Hell

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mulk
Community Member
1 month ago

Ctrl + z ?

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#35

Customers-Stories-From-Hell

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WilvanderHeijden
Community Member
1 month ago

Ok, we'll rename this fee to education-fee and raise it by 50%. The lesson you've learned is that you don't pretend to be rich when you haven't got a dime to spare.

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#36

Customers-Stories-From-Hell

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troufaki13
Community Member
1 month ago

Maybe I can, but it will be double the price!

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#37

Customers-Stories-From-Hell

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mulk
Community Member
1 month ago

"Do you prefer apple or pear?" "yes"

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#38

Customers-Stories-From-Hell

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mulk
Community Member
1 month ago

It's like: "make me appear first on google search when somebody search for [goddam words which have nothing to do with the customer's business]"

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#39

Customers-Stories-From-Hell

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Vorknkx
Community Member
1 month ago

Have you had one of those cases when you can't remember a password, ask for a reset, and when you type in the new password, it says that you can't use the old one :D

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#40

Customers-Stories-From-Hell

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Equine_Ravenclaw_Directioner
Community Member
1 month ago

Okay

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Note: this post originally had 65 images. It’s been shortened to the top 40 images based on user votes.