Everyone who has worked in retail knows that for every good customer, you get 2 horrible ones pulling up in the parking lot. It's a law. Like gravity.

But some people are so rude, so annoying, and so malicious, it's like they're on a quest to make as many workers miserable as possible. And sometimes they succeed.

When someone like that ruins your day, there's only one thing you can do. Vent online. I mean, you can't punch the jerk or anything—you're still in uniform. Pull off a stunt that damages the reputation of the company you're working for and you're out the door.

Bored Panda has compiled a list of these stories to show you that people in retail really deserve our respect; they go through these situations every day. For more similar experiences, check out our older pieces here and here.

#1

Customers-Stories-From-Hell

GiF Report

Ripley
Community Member
2 months ago

Oh. My. God.

View more comments
#2

Customers-Stories-From-Hell

GiF Report

pusheen buttercup
Community Member
2 months ago

Glory hounding. Trying to do the right thing for the sake of appearances whether it kills anyone or not

View More Replies...
View more comments

In our piece on some of the most ridiculous customer demands ever, we mentioned one study that's relevant here as well.

Turns out, people treat retail workers worse when they're looking for bargains than if they were less price-conscious. The University of British Columbia (UBC) Sauder School of Business paper, which was published in the Journal of Consumer Psychology in 2017, looked at several factors to determine how customers treated employees.

One variable researchers analyzed was the words customers used when speaking to customer service workers.

"When shoppers focus only on paying the lowest price, they become less attuned to understanding the human needs of others, or even recognizing them," Johannes Boegershausen, a UBC Sauder Ph.D. student who co-authored the study, said in a press release.

#3

Customers-Stories-From-Hell

GiF Report

ADHORTATOR
Community Member
2 months ago

the final sentence killed me :-)

View more comments
#4

Customers-Stories-From-Hell

GiF Report

Sum Guy
Community Member
2 months ago

I would use that even if my father didn't die... you got served and I wasn't rude to you... smiling is nice, but you can't expect someone to be smiling the whole day

View More Replies...
View more comments
#5

Customers-Stories-From-Hell

GiF Report

Shelp
Community Member
2 months ago

This is absolutely infuriating

View more comments

Researchers also analyzed customers' feelings towards the employees by showing them pictures of a flight attendant in the Ryanair (bargain) uniform, the Lufthansa (luxury) uniform, and a neutral uniform. Customers viewed the Lufthansa and neutral flight attendants as equally human, but they saw the Ryanair flight attendant in a poorer light.

"We simply varied the brand, and found that people ascribed lower capabilities for experiencing emotions and feelings to the Ryanair flight attendant," Boegershausen explained, adding that this subtle dehumanization can take many forms and is not necessarily intentional.

#6

Client From Hell.

wetthing Report

columbokateUK
Community Member
2 months ago

Can someone explain this please ?

Kirsten Kerkhof
Community Member
2 months ago

A Wacom is a digital drawing pad. The pen was the pen to draw with, without which you cannot use the pad.

Load More Replies...
QueenRhye
Community Member
2 months ago

Unless it was thrown into a passing waste vehicle, or a trash compactor where it has been destroyed, there shouldn't be a problem in recovering it.

Jade Lynn - Panda's Brat
Community Member
2 months ago

If it is not yours' do not touch it or throw it out even if you think it doesn't work.

elfin
Community Member
2 months ago

Imagine how many problems we wouldn't have in this world if people would just mind their own business.

Load More Replies...
QueenMiri
Community Member
2 months ago

Make him pay for it.

Dónal Ó Murchadha
Community Member
2 months ago

Take it out of the bin maybe!?

Liz
Community Member
2 months ago

That's exactly what I was thinking...

Load More Replies...
Arctic Fox Lover
Community Member
2 months ago

WHAT THE HECK YOU NEED TO GO FISHING THROUGH EACH TRASH CAN AROUND AND INSIDE OF YOUR HOUSE-

meowoui
Community Member
2 months ago

Someone owes 150.00 to them

Christine Ladyman
Community Member
2 months ago

If it was so valuable he should've kept it safe! 🙄 But, did he check the bin!

A. Jones
Community Member
2 months ago

This is just the same reason I don't leave my Wacom pen on my work desk, my pens have a habit of "walking away". So I keep it in my bag if I'm ever away from my desk. They are pricey AF to replace.

Id row
Community Member
2 months ago

Bill the client for the cost of a new one.

Gemma Joubert
Community Member
2 months ago

I'd cause that person grievous bodily harm for throwing out my Wacom pen.

kath morgan
Community Member
2 months ago

I’ve had people steal my mechanical pencils before and then toss them because they were “out of ink”. Where are we raising these cretins?

Phoenix Hocking
Community Member
2 months ago

What the heck is a Wacom pen?

Debrina Blackmoon
Community Member
2 months ago (edited)

Idk why you would get downvoted for this; except that I guess everyone is supposed to know everything.

Load More Replies...
Jan Smith
Community Member
2 months ago

how dare they touch someone else's stuff let alone throw it away?!!!!!

Oskar vanZandt
Community Member
2 months ago

*Face palm* I guess the client doesn't need to ask for anything... just help themselves to whatever they want.

Brendan
Community Member
2 months ago

In retaliation, they should discard the client's mobile, saying, "Your landline didn't have a cord, so I threw it away."

Sheila Stamey
Community Member
2 months ago

Idk if it was a 50c Bic that WAS out of ink. You don't throw other people's stuff away!

Lily
Community Member
2 months ago

NO NO NO NO NO NO NO NOOOOOOOOOO THOSE PENS ARE EXPENSIVE WHAT THE HELL

lorrie rothstein
Community Member
2 months ago

oh I get it . They thought it was a bic pen

Kim Lorton
Community Member
1 month ago

They need to keep their hands on their side of the counter!

Lana Jig-maker
Community Member
2 months ago

dang...I hope they either found it, or had insurance on it.

🅼🅸🅺🅴 🅿🅴🅽🅲🅴🆂 🅵🅻🆈
2 months ago

When grandma tries to write your birthday card at your dads office

Alditekim
Community Member
2 months ago

What a moron. If the client had said, "the stylus was out of style" instead, then it would be understandable. Not okay, but understandable.

View More Replies...
View more comments
#7

Customers-Stories-From-Hell

notalwaysright Report

Ripley
Community Member
2 months ago

At least he's honest.

View More Replies...
View more comments
#8

Customers-Stories-From-Hell

benadrylbumblebutt Report

pusheen buttercup
Community Member
2 months ago

Brain exe has stopped working

View More Replies...
View more comments

Another experiment had participants communicating in a live chat with a rude customer service representative. They were then offered the chance to punish the employee through a complaint. The researchers found participants were 18 percent more likely to give a rating that would lead to disciplinary actions against the employee when shoppers were adopting a price-conscious mentality than when they were not.

The researchers say the findings could help owners and management of discount stores, as the problem could affect their employee retention—previous research has shown that employees who experience rude and inconsiderate customer behaviors report higher levels of emotional exhaustion, job dissatisfaction, and burnout.

Judging from these posts, retail employees deal with a lot of dumb stuff. At least they're strong enough to laugh from their misery.

#9

Customers-Stories-From-Hell

GiF Report

Ripley
Community Member
2 months ago

Imagine being so small-minded that you have a meltdown over what fried potatoes are called.

View More Replies...
View more comments
#10

Customers-Stories-From-Hell

GiF Report

Sum Guy
Community Member
2 months ago

I get it... the mind is a stupid thing and will often do something like this

View More Replies...
View more comments
#11

Customers-Stories-From-Hell

notalwaysright Report

Jayne Kyra
Community Member
2 months ago

Stories that end too soon...

View More Replies...
View more comments
#12

Customers-Stories-From-Hell

GiF Report

pusheen buttercup
Community Member
2 months ago

Ohhhh I've been there. I really have. There is genetic variation within every race... You can't say "you're not caucasian, because your nose is too big". I don't appreciate idiots who think they know your race better than you

View More Replies...
View more comments
#13

Customers-Stories-From-Hell

notalwaysright Report

Equine_Ravenclaw_Directioner
Community Member
2 months ago

This is hilarious, I can't stop laughing.

View more comments
#14

Customers-Stories-From-Hell

GiF Report

Ripley
Community Member
2 months ago

I'd say that lady is definitely going to miss her flight once the "grade-school educated" security person is through with her.

View More Replies...
View more comments
#15

Customers-Stories-From-Hell

clientsfh Report

Paul K. Johnson
Community Member
2 months ago

They tried to steal your work. Charge them double.

View More Replies...
View more comments
#16

Customers-Stories-From-Hell

notalwaysright Report

pusheen buttercup
Community Member
2 months ago

It's so sad... Even if you don't like lgbt, you could at least be civil enough. Surely there is some area between best buddies and worst enemies. I know this because I met people who believe i am going to hell, but they're still my friends :)

View More Replies...
View more comments
#17

Customers-Stories-From-Hell

notalwaysright Report

Equine_Ravenclaw_Directioner
Community Member
2 months ago

Aren't you allergic?

View More Replies...
View more comments
#18

If Your Husband Worked More, I Would Not Have To Pay You For Your Hobby! (On Today's Client From Hell)

TaoTeChing81 Report

pusheen buttercup
Community Member
2 months ago

Wow, crazy people

View more comments
#19

Customers-Stories-From-Hell

clientsfh Report

troufaki13
Community Member
2 months ago

Ah yes, money is overrated

View More Replies...
View more comments
#20

Customers-Stories-From-Hell

benadrylbumblebutt Report

Sum Guy
Community Member
2 months ago

I wonder why he is no longer in business

View More Replies...
View more comments
#21

Customers-Stories-From-Hell

GiF Report

pusheen buttercup
Community Member
2 months ago

Thieves trying to look innocent

View More Replies...
View more comments
#22

"Clients From Hell" Really Earned Its Name Last Week.

tmesispieces Report

Equine_Ravenclaw_Directioner
Community Member
2 months ago

At least they apologized.

View More Replies...
View more comments
#23

Customers-Stories-From-Hell

GiF Report

Bernd Herbert
Community Member
2 months ago

you can't be THAT dumb!

View More Replies...
View more comments
#24

Customers-Stories-From-Hell

GiF Report

Bernd Herbert
Community Member
2 months ago

As A German I find that very disturbing

View More Replies...
View more comments
#25

Customers-Stories-From-Hell

notalwaysright Report

pusheen buttercup
Community Member
2 months ago

I think they just felt awkward

View More Replies...
View more comments
#26

Customers-Stories-From-Hell

notalwaysright Report

QueenMiri
Community Member
2 months ago

F*****g racist c**t.

View More Replies...
View more comments
#27

Customers-Stories-From-Hell

benadrylbumblebutt Report

Sum Guy
Community Member
2 months ago

Nothing will stand out there

View More Replies...
View more comments
See Also on Bored Panda
#28

Customers-Stories-From-Hell

clientsfh Report

Sista of the moon
Community Member
2 months ago

Website domains are expensive.

View More Replies...
View more comments
#29

Customers-Stories-From-Hell

benadrylbumblebutt Report

Sum Guy
Community Member
2 months ago

Wow... just wow

View more comments
#30

Customers-Stories-From-Hell

notalwaysright Report

Sum Guy
Community Member
2 months ago

She just wanted the aesthetic

View More Replies...
View more comments
#31

Customers-Stories-From-Hell

notalwaysright Report

Lunar Bicycle
Community Member
2 months ago

When I worked in a garden center, a really friendly customer laughed and told me he had just embarrassed himself at another garden center by asking employees there, “Do you have chlamydia?” He said they just stared at him for a moment, so he followed up with, “Do you know where I can find chlamydia?” He then realized that he meant to say “clematis” and immediately turned around and left. I helped him find our clematis, and, as he was leaving, said, “At least you didn’t say you were having trouble finding the clitoris!”

View More Replies...
View more comments
#32

Customers-Stories-From-Hell

notalwaysright Report

All Lives Matter
Community Member
2 months ago

oh no

View More Replies...
View more comments
#33

I Played Your Music For My Friends, So Give Me $400 Or I Will Sue! (X-Post - Clients From Hell)

TaoTeChing81 Report

Ripley
Community Member
2 months ago

Oh no, I want to see them take it to small claims . . . I want to see how far it will fly when it's thrown out.

View More Replies...
View more comments
#34

Customers-Stories-From-Hell

clientsfh Report

mulk
Community Member
2 months ago

Ctrl + z ?

View More Replies...
View more comments
#35

Customers-Stories-From-Hell

benadrylbumblebutt Report

WilvanderHeijden
Community Member
2 months ago

Ok, we'll rename this fee to education-fee and raise it by 50%. The lesson you've learned is that you don't pretend to be rich when you haven't got a dime to spare.

View More Replies...
View more comments
#36

Customers-Stories-From-Hell

benadrylbumblebutt Report

troufaki13
Community Member
2 months ago

Maybe I can, but it will be double the price!

View More Replies...
View more comments
#37

Customers-Stories-From-Hell

benadrylbumblebutt Report

mulk
Community Member
2 months ago

"Do you prefer apple or pear?" "yes"

View More Replies...
View more comments
See Also on Bored Panda
#38

Customers-Stories-From-Hell

clientsfh Report

mulk
Community Member
2 months ago

It's like: "make me appear first on google search when somebody search for [goddam words which have nothing to do with the customer's business]"

View More Replies...
View more comments
#39

Customers-Stories-From-Hell

notalwaysright Report

Vorknkx
Community Member
2 months ago

Have you had one of those cases when you can't remember a password, ask for a reset, and when you type in the new password, it says that you can't use the old one :D

View More Replies...
View more comments
#40

Customers-Stories-From-Hell

benadrylbumblebutt Report

Equine_Ravenclaw_Directioner
Community Member
2 months ago

Okay

View More Replies...
View more comments

Note: this post originally had 65 images. It’s been shortened to the top 40 images based on user votes.