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You Think Your Job Sucks? Then Take A Look At These 113 Real Conversations With Clients From Hell
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Whether you work in design, art, web development, or any other creative field, you're bound to deal with at least one absolutely terrible client in your lifetime. Thankfully, however, a magical place exists where all of your frustrations can be vented anonymously and among people who know exactly what you're talking about - down to the last revision.
It's called Clients From Hell, and it's so discreet that even its founders and admins remain completely unknown to this day, which is great news for the hundreds upon thousands of creatives and freelancers who have used the site to share their stories since 2009. If you've ever dealt with a client straight from the fiery pits yourself, these harrowing accounts of trickery and insanity with first give you a chuckle, and then a long, slow shiver of dread. The user-submitted posts can even be sorted by 'client type,' ranging from 'deadbeat' to 'racist' to 'chaotic good.'
Scroll down to see some of our favorite Clients From Hell moments, and be sure to check out these illustrated quotes from people who expected artists to work for free, as well as 15 types of difficult clients and how to deal with them while you're at it.
More info: Clients From Hell, Twitter
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This is the most desperate way of talking your way out of a CONTRACT
I sometimes wonder what parallel universe some of these people must be from.
Ugh, in customer service we have a lot of cases like this "WHY DON'T YOU ANSWER ME?!" *the avalanche of spam messages was sent outside of working hours every 5 hours*. We are not a chatting service. And we are humans too, not NPCs programmed to answer any time you press the key.
Why don't these people understand they actually need to PAY for the service???
Tell them you accept either £20 per hour or £1 per minute for 60 minutes work ;)
That reminds me of a friend who had a flatmate who thought she had to pay only for the time she was physically in the room. One time she went away for two weeks and didn't understand why she had to pay for the whole month since she wasn't there...
I had that exact conversation when I was working at an IT department. More than once... We used to go on site for support... So many times people weren't happy.
"Why, of course it did! Legally, we can't discriminate against people named 'Bob'..."
I don't, absolutely don't know how an adult would actually believe that someone would do free work. But then, it's another level where they believe YOU pay to work for them...
My reply would have been: "I'm sorry, I'm not familiar with that word... is there another word you'd like to use that won't get you sued?"
He is probably used to being logged in his Google/Apple account everywhere and import all his bookmarks.
Okay that's just horrible. Have the agreement of the model himself first. The rest comes later.
I can understand that you can fool a teenager with $20 extra. ...Probably not a full-time freelancer
In all fairness, it can be very frustrating trying to use a technology you don't understand. At least he was honest about his lack of understanding, rude yes, but honest.
If they can somehow send food through inboxes, I would like to order a Double Whooper.
Well... Extra points for asking a straightforward honest answer, I guess?
Bill him hourly for the time you will be spending on creating a time machine ;)
Okay, fair play. The moment someone send you a photo with him and a crack cocaine pot, you can pretty much expect all kinds of answers.
Horrible client, but make sure the contract has everything perfectly written out. That way they can't rat out of something.
Lmao... The fact that most of the 4GB was already used is hilarious!
The client could possibly be biased from hearing about (unwanted) internet traffic making sites slower. Might have been avoided by saying "customers" instead of "traffic". Technological terms are rarely the clients' strong side.
My customer support colleagues and I used to joke about all kinds of flat stuff (pizza etc.) we would love to be able to fax to each other. Then again, we knew we were joking. :-O
I would definitely not want to be one of "them" with their racist attitude.
