Whether you work in design, art, web development, or any other creative field, you're bound to deal with at least one absolutely terrible client in your lifetime. Thankfully, however, a magical place exists where all of your frustrations can be vented anonymously and among people who know exactly what you're talking about - down to the last revision.

It's called Clients From Hell, and it's so discreet that even its founders and admins remain completely unknown to this day, which is great news for the hundreds upon thousands of creatives and freelancers who have used the site to share their stories since 2009. If you've ever dealt with a client straight from the fiery pits yourself, these harrowing accounts of trickery and insanity with first give you a chuckle, and then a long, slow shiver of dread. The user-submitted posts can even be sorted by 'client type,' ranging from 'deadbeat' to 'racist' to 'chaotic good.'

Scroll down to see some of our favorite Clients From Hell moments, and be sure to check out these illustrated quotes from people who expected artists to work for free, as well as 15 types of difficult clients and how to deal with them while you're at it.

More info: Clients From Hell, Twitter

#1

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Clients From Hell Report

Hans
Community Member
3 years ago

Fair enough.

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#2

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Clients From Hell Report

Michel M. Prins
Community Member
3 years ago

Freelancer: "Yes. Think ahead next time."

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#3

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Clients From Hell Report

Anastasia B
Community Member
3 years ago

They are the worst kind... idiots thinking they are genius...

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#4

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Clients From Hell Report

Michel M. Prins
Community Member
3 years ago

This is the most desperate way of talking your way out of a CONTRACT

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#5

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Clients From Hell Report

Victor Calamity
Community Member
3 years ago

He was right, though: He literally can never tell

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#6

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Clients From Hell Report

--
Community Member
3 years ago

someone needs to give that person a slap

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#7

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Clients From Hell Report

Vanessa
Community Member
3 years ago

I even saw someone searching google in google bar. Yes.

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#8

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Clients From Hell Report

Aahzmandus Pervect
Community Member
3 years ago

Did he accept?

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#9

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Clients From Hell Report

Nadine Ducca
Community Member
3 years ago

I sometimes wonder what parallel universe some of these people must be from.

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#10

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Clients From Hell Report

Mikleo
Community Member
3 years ago

As long the client is satisfied.

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#11

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Clients From Hell Report

Daria B
Community Member
3 years ago

Ugh, in customer service we have a lot of cases like this "WHY DON'T YOU ANSWER ME?!" *the avalanche of spam messages was sent outside of working hours every 5 hours*. We are not a chatting service. And we are humans too, not NPCs programmed to answer any time you press the key.

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#12

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Clients From Hell Report

Belle_Panda
Community Member
3 years ago

I am NOT impressed! Do these people even have brains???

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#13

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Clients From Hell Report

nimnimnim
Community Member
3 years ago

Oof.

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#14

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Clients From Hell Report

Michel M. Prins
Community Member
3 years ago

Wise decision.

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#15

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Clients From Hell Report

Jason
Community Member
3 years ago

Nice!

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#16

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Clients From Hell Report

EvieNiffler
Community Member
3 years ago

Why don't these people understand they actually need to PAY for the service???

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#17

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Clients From Hell Report

Misterscooter
Community Member
3 years ago

This is the most aware client of the bunch so far.

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#18

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Clients From Hell Report

Belle_Panda
Community Member
3 years ago

:(((

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#19

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Clients From Hell Report

Michel M. Prins
Community Member
3 years ago

Printing animated gifs does not work with Muggle printers.

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#20

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Clients From Hell Report

morgan jeffries
Community Member
3 years ago

Wow. That is so offensive!

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#21

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Clients From Hell Report

Hans
Community Member
3 years ago

If this was CSI, they would use the reflection of the car in the puddle which is reflected in the window of the barn, increase it be 5000% and hit "enhance". Job done!

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#22

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EvieNiffler
Community Member
3 years ago

Tell them you accept either £20 per hour or £1 per minute for 60 minutes work ;)

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#23

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Clients From Hell Report

Anna Thouvenin
Community Member
3 years ago

That reminds me of a friend who had a flatmate who thought she had to pay only for the time she was physically in the room. One time she went away for two weeks and didn't understand why she had to pay for the whole month since she wasn't there...

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#24

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Anastasia B
Community Member
3 years ago

I had that exact conversation when I was working at an IT department. More than once... We used to go on site for support... So many times people weren't happy.

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#25

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Clients From Hell Report

Faramir10
Community Member
3 years ago

Time to go to small claims court. (or regular court.)

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#26

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Clients From Hell Report

Shana
Community Member
3 years ago

And some of these people run their own business? Just how.....

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#27

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client: Report

Pamela24
Community Member
3 years ago

What is wrong with people these days? Expecting to get paid for services not later than they choose - are you crazy? (*sarcasm*)

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#28

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Clients From Hell Report

Morph
Community Member
3 years ago

Ummm .15 is less than .7

Arabella Halie
Community Member
3 years ago

Also, I read that wrong, too. The CLIENT said he had to use two dvds.

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Johanna Zamora
Community Member
3 years ago

Oh dear. We don't math well, do we?

Cake
Community Member
3 years ago

Why would you use a DVD?

Lilly Friedman
Community Member
3 years ago

Better than a floppy disk.

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morgan jeffries
Community Member
3 years ago

By the look of all the comments, the majority of people read this the wrong way around.

Eyeball
Community Member
3 years ago

I can't even handle the stupidity on this. I just sighed so hard...

Katie Fallon
Community Member
3 years ago

Haha, glad I'm not the only one who read that wrong at first and wanted to rip into the person who posted for being an idiot.

Dave “DodgyMerchant” Thompson
Community Member
3 years ago

I do maffs, me!

Amanda Ferraz
Community Member
3 years ago

That got me! :O

Amanda Ferraz
Community Member
3 years ago

Twice. Feeling so stupid

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Teri Donovan
Community Member
3 years ago

Maybe if you told him 4.7 is the same as 4.70......

Pi...
Community Member
3 years ago

Bill him for two dvds... or convince him he needs a third to prevent any data leakage...

Panic!AtTheYeemo
Community Member
3 years ago

its .70....

Elle Campbell
Community Member
3 years ago

These idiots are the ones who always got a trophy just for participating.

Community Member
3 years ago

My 5 year old sister knows this...

Sue Prewitt
Community Member
3 years ago

Umm, no. .15 is smaller than .7

Martina Třešková
Community Member
3 years ago

I'd like to know what he said when he realized... if.

Abir
Community Member
3 years ago

Omg!!! Can't even do basic maths, loosing hope in humanity

John Carman
Community Member
3 years ago

Indeed.

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Mark Kelly
Community Member
3 years ago

but 4.15 is less

Mark Kelly
Community Member
3 years ago

Shit I re-read it

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Diana Tulip
Community Member
3 years ago

Its all in the . (point)

Dario Agrillo
Community Member
3 years ago

"Idiot" I assume is his name...

seewai thong
Community Member
3 years ago

Why not say .70

Thomas Meyer
Community Member
3 years ago

Charge him $ 1000.99 with a "friendly discount" that sums up to $ 2000.50, and he will be happy.

Joice Wong
Community Member
3 years ago

Umm..

Dave Babb
Community Member
3 years ago

This one I believe

Linda Gulley
Community Member
3 years ago

Done in by a decimal.

Aniket Sonawane
Community Member
3 years ago

let them send it.no loss for you

Trond B Krokli
Community Member
3 years ago

Wrong calculation. 4.7 GB is the same as 4.70 GB (decimal numbers), hence 1 DVD would suffice. for 7 to be less than 15 in the suggested calculation, the DVD would have to be defined as 4.07 GB and not 4.7 GB. Bad advice from the technician here.

Chess Wizard
Community Member
3 years ago

How did the technician give bad advice? The CLIENT is the one who believes that 4.15 > 4.7

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Nick P
Community Member
3 years ago

Correction: 4.7 GB is 4.70 GB which is more than 4.15 GB. So technically The actual capacity = 4,707,000,000 Bytes = 4,489 MB = 4.38 GB in a DVD

Nick P
Community Member
3 years ago

4.7 GB is 4.70 GB which is less than 4.15 GB. So technically The actual capacity = 4,707,000,000 Bytes = 4,489 MB = 4.38 GB in a DVD

Matilda
Community Member
3 years ago

This comment is hidden. Click here to view.

Omg! Am I really reading this discussion?! It's a simple math and everyone who're trying to prove it different, just don't. You're embarrassing yourself. And all the others who're trying to explain it, stop. It's pointless and you're all ruining very good joke. I love the fact that somebody asked why would you use a dvd! Am I getting old or is technology moving too quick?

Chess Wizard
Community Member
3 years ago

I believe the problem is that most folks simply misread the story, and believe the technician was the one who believes that 4.15 > 4.7

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Jenifer Rubenach
Community Member
3 years ago

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I actually would've interpreted 4.7 as 4.70, and 15 is less than 70, so I'm actually on the client's side 😅

Jenifer Rubenach
Community Member
3 years ago

Whoops, I misread that, yeah, your client is an idiot!

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Hans
Community Member
3 years ago

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The customer has a point. Probably suggest to simply use a plain old CD, which has at last 650 000 000 Bytes of capacity. That is way more than 4.15! (/oh well)

Beaver-Moose
Community Member
3 years ago

Buddy, 4.15 is smaller than than 4.7. What in the world are you talking about?

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Lurchie
Community Member
3 years ago

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Correct me if I'm wrong here. . . 4.7 IS larger than 4.15. 4.70 is larger than 4.15. Another example - 4.75 is larger than 4.25 ("four and three quarters is larger than four and one quarter") It would be true if it were 4.07. In this case, the client is right.

Judy Semmens
Community Member
3 years ago

You are correct that 4.7 is greater than 4.15. However, the client was the one saying they'd have to use 2 DVDs because 4.15 GB was more than 4.7 GB. So the client is wrong.

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#29

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Clients From Hell Report

DancingToMyself
Community Member
3 years ago

It's kinda cute. :)

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#30

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Clients From Hell Report

Iveta T
Community Member
3 years ago

LOL..

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#31

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Clients From Hell Report

Victor Calamity
Community Member
3 years ago

"Why, of course it did! Legally, we can't discriminate against people named 'Bob'..."

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#32

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Clients From Hell Report

Elizabeth Molloy
Community Member
3 years ago

This actually explains a lot ...

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#33

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Clients From Hell Report

Anna Thouvenin
Community Member
3 years ago

I don't, absolutely don't know how an adult would actually believe that someone would do free work. But then, it's another level where they believe YOU pay to work for them...

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#34

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Clients From Hell Report

Anastasia B
Community Member
3 years ago

Nothing fancy

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#35

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Clients From Hell Report

Leslie Crowley
Community Member
3 years ago

//face palm

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#36

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Clients From Hell Report

Iveta T
Community Member
3 years ago

omg..

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#37

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Clients From Hell Report

Ellis
Community Member
3 years ago

Sex sells

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#38

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Clients From Hell Report

J. Pell
Community Member
3 years ago

The ignorance displayed is staggering. I remember a post on Quora asking if they spoke Latin in England.

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#39

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Clients From Hell Report

Elizabeth Molloy
Community Member
3 years ago

I've had similar!

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#40

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Clients From Hell Report

Nadine Ducca
Community Member
3 years ago

Creating the website from Hell...

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#41

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Clients From Hell Report

Iveta T
Community Member
3 years ago

"please don't correct me again" "can i slap you in your face???"

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#42

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Clients From Hell Report

Catalina Salvatierra
Community Member
3 years ago

What do you even reply to THIS person?!

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#43

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Clients From Hell Report

Victor Calamity
Community Member
3 years ago

My reply would have been: "I'm sorry, I'm not familiar with that word... is there another word you'd like to use that won't get you sued?"

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#44

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Clients From Hell Report

Juana
Community Member
3 years ago

In fairness, anyone who does this professionally should learn how to explain and translate their work to lay people. If everyone knew and understood the details of this stuff, they probably wouldn't have to hire a professional.

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#45

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Clients From Hell Report

Dropbearboy
Community Member
3 years ago

He's probably colorblind.

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#46

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Clients From Hell Report

--
Community Member
3 years ago

well but at least he wants to pay unlike some of the idiots here

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#47

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Clients From Hell Report

J. Pell
Community Member
3 years ago

Did you advise the client where to put the 20 cents?

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#48

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Clients From Hell Report

LittleGrayMouse
Community Member
3 years ago

*facepalm*

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#49

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Clients From Hell Report

Anna Thouvenin
Community Member
3 years ago

He is probably used to being logged in his Google/Apple account everywhere and import all his bookmarks.

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#50

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Clients From Hell Report

nimnimnim
Community Member
3 years ago

*facepalm*

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#51

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Clients From Hell Report

EvieNiffler
Community Member
3 years ago

How the hell do these people maintain a business???

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#52

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Clients From Hell Report

EvieNiffler
Community Member
3 years ago

Oh dear god... there is no hope for mankind.

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#53

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Clients From Hell Report

Vicki Hardy
Community Member
3 years ago

Busted!

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#54

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Clients From Hell Report

Elizabeth Molloy
Community Member
3 years ago

I feel your pain.

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#55

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Clients From Hell Report

Jason
Community Member
3 years ago

Sexist..

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#56

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Clients From Hell Report

Michel M. Prins
Community Member
3 years ago

Okay that's just horrible. Have the agreement of the model himself first. The rest comes later.

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#57

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