For a person struggling with anxiety, working in a customer service job can be a bit of a minefield. You can have hundreds of successful social interactions with strangers every single day, and it only takes one of them to go wrong before you start to doubt yourself.
This story, told by imgur user AwildBidoof, is their way of dealing with a troublesome and rude customer who dealt a blow to their self-esteem. Socially anxious people will definitely relate to the long-term, yet non-confrontational method that AwildBidoof sought for his sweet-yet-mild revenge.
Image credits: AwildBidoof
What do you think? Have you ever set aside a patient plan for future revenge? Was this a good way to deal with a rude and obnoxious customer? Let us know your thoughts in the comments below!
Here’s how people reacted to the amusing little story
Honestly some people will never be happy. There are also people who seem to get meaner the nicer you are to them. Doing something like this, where the HAVE to know that it's kind of a 'screw you're to them, but you're not being rude so they can't really report you- it's amazing. Hopefully it at least somewhat sinks in and he'll think more about what he says to people... probably not though.
I'd go so far as to say that working in customer service can actually be the cause anxiety. It feels like people forget that those in customer service are even humans sometimes.
Why is this a story? Anxiety problems or not. Get over it and move on. This encounter with one demented, rude , customer, is not even worth remembering.
I wonder if the rude member even got the joke or remembered their offhand remark almost a year later.
A society that has the job of a greeter shoule challenge its economical system. A society that criticises greeters doing their job should challenge its ethics!
Greeters may also check membership cards and are there in case of problems.
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When working in customer service, I remember quoting the rules or job description verbatim, then "I didn't write the rules and I can't change them. Talk to my boss. This is how to reach them." "This is how I was told to do my job." If others are there, "Excuse me, other members are waiting." When he starts his tirate, interrupt, "Yes I know you think I am too robotic, this is the best I can do. I am sorry it upsets you. " End of conversation. Acknowledge his complaint, apologize for his misery, don't agree with him. After several attempts to please him, stop wasting your energy. Talk to your boss. Get him involved earlier, "This member is never satisfied with my welcome. Do you have suggestions?" Sometimes they feel like they won after talking to your boss. Any damage to equipment or emotional out burst should be reported immediately . Accept defeat. Nothing you can do will be good enough, stop trying. Stiff upper lip.
Hahahaha it starts with "I'M NOT ONE OF THOSE PEOPLE WHO USUALLY GETS OFFENDED BUT" and then he gets offended, hangs on to dear life what that stranger said, and puts even MORE effort in to soothe his little ego. Just sad.
What if he didn’t come in on Halloween. And planning this since February? That’s a long time to hold a grudge against one stupid customer. Therapy and/or a new job is a better idea. And don’t b***h at me. I worked at a car dealership and we were required to greet any customer we came within 10 feet of, even those of us not in sales. People got nasty sometimes.
The reason we have to be robotic? Because some idiot complained or sued for something not being said or not said a certain way so we have to dumb it down and strip out all personality to satisfy Sue me Susan.
Before you start taunting paying customers make sure your boss has a sense of humor
Just like this employee did. And I think "taunting" is too strong word to use here, he dressed up for Halloween (but not as an direct insult to the costumer) and was, except for a light joke, otherwise professional
Load More Replies... Honestly some people will never be happy. There are also people who seem to get meaner the nicer you are to them. Doing something like this, where the HAVE to know that it's kind of a 'screw you're to them, but you're not being rude so they can't really report you- it's amazing. Hopefully it at least somewhat sinks in and he'll think more about what he says to people... probably not though.
I'd go so far as to say that working in customer service can actually be the cause anxiety. It feels like people forget that those in customer service are even humans sometimes.
Why is this a story? Anxiety problems or not. Get over it and move on. This encounter with one demented, rude , customer, is not even worth remembering.
I wonder if the rude member even got the joke or remembered their offhand remark almost a year later.
A society that has the job of a greeter shoule challenge its economical system. A society that criticises greeters doing their job should challenge its ethics!
Greeters may also check membership cards and are there in case of problems.
Load More Replies... When working in customer service, I remember quoting the rules or job description verbatim, then "I didn't write the rules and I can't change them. Talk to my boss. This is how to reach them." "This is how I was told to do my job." If others are there, "Excuse me, other members are waiting." When he starts his tirate, interrupt, "Yes I know you think I am too robotic, this is the best I can do. I am sorry it upsets you. " End of conversation. Acknowledge his complaint, apologize for his misery, don't agree with him. After several attempts to please him, stop wasting your energy. Talk to your boss. Get him involved earlier, "This member is never satisfied with my welcome. Do you have suggestions?" Sometimes they feel like they won after talking to your boss. Any damage to equipment or emotional out burst should be reported immediately . Accept defeat. Nothing you can do will be good enough, stop trying. Stiff upper lip.
Hahahaha it starts with "I'M NOT ONE OF THOSE PEOPLE WHO USUALLY GETS OFFENDED BUT" and then he gets offended, hangs on to dear life what that stranger said, and puts even MORE effort in to soothe his little ego. Just sad.
What if he didn’t come in on Halloween. And planning this since February? That’s a long time to hold a grudge against one stupid customer. Therapy and/or a new job is a better idea. And don’t b***h at me. I worked at a car dealership and we were required to greet any customer we came within 10 feet of, even those of us not in sales. People got nasty sometimes.
The reason we have to be robotic? Because some idiot complained or sued for something not being said or not said a certain way so we have to dumb it down and strip out all personality to satisfy Sue me Susan.
Before you start taunting paying customers make sure your boss has a sense of humor
Just like this employee did. And I think "taunting" is too strong word to use here, he dressed up for Halloween (but not as an direct insult to the costumer) and was, except for a light joke, otherwise professional
Load More Replies...
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