Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.

Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.

The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!

More info: Not Always Right

#1

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Nadine Ducca
Community Member
2 years ago

Sweet.

Shruti Naik
Community Member
2 years ago

If only every customer was as understanding!

Alysha Jones
Community Member
2 years ago

Can I up-vote this like a billion times?

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Laury M.
Community Member
2 years ago

I usually say something like, "Ah, scanner's acting up, huh?". I've also worked in retail. I've heard that joke too many times to impose it on other cashiers.

Rafaella Bueno
Community Member
2 years ago

I never worked as a cashier, but I also just say that, just to acknowledge that I can see the trouble and am just going to wait. Doesn't take a genius to know any easy joke must have been made a billion times already.

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Phil The Computer
Community Member
2 years ago

So how is this from hell

Alysha Jones
Community Member
2 years ago

Day made! I worked retail and had the same problems.

Floor
Community Member
2 years ago

I don't understand why people would think it's for free when all you have to do is punch in the number

Marnee DeRider
Community Member
2 years ago

They don't. It's a joke.

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Anne Wild
Community Member
2 years ago

Oh, my god. I hate those people. I've heard this too many times... And all of them thinks they are the wittiest and funniest people of Earth for coming up with this phrase.

Marnee DeRider
Community Member
2 years ago

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Shouldn't be working with people if you don't understand that they are not the borg. Maybe that person has never ever encountered a bar scan fail in the last 10 years, so don't realize that the cashier has heard it all before. I understand it would get very annoying to hear, but the hatred is uncalled for.

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Alicia Chu
Community Member
2 years ago

Aww this is a nice one

Kristin Connon
Community Member
2 years ago

Bless that customer!

Gayle Bynum Cardosa
Community Member
2 years ago

I also used to work in retail and did pricing. We had electronic pricing guns and there would always be (usually elderly men) who would think I was doing inventory (I wasn't) with the gun - especially around the first of the month. They'd always come around and start counting out loud around me to try and "throw me off." If I actually were doing inventory that would be a serious dickhead thing to do. Maybe YOU'RE retired and have nothing but time but I don't asshole. This happened so often that I got to the point that I'd leave whenever I saw a certain type of customer come around because I knew what they would start doing.

BusLady
Community Member
2 years ago

My first real job was as a cashier in a drug store. This was 1975, so NO technology. I had to ring up each item by hand. I was at a counter that had the most traffic in the whole store. But I learned to do it quickly and accurately. Sometimes the older men would snatch the receipt from my hand and start checking it, item by item, like I made a mistake. I had to ask them to move aside, so I could keep my line moving. BTW: I never got caught making a mistake.

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Susanna Vesna
Community Member
2 years ago

Wish there were more people like that around :)

Shana
Community Member
2 years ago

I hate people who make that joke. Also worked as a cashier so now I feel for other cashiers when I hear another customer make that joke... (or when they're complaining when the register is acting up or something happend which is not the fault of the cashier etc...)

BusLady
Community Member
2 years ago

How true. I worked as a Security Officer 14 yrs. I never carried a gun, but our uniforms resembled police uniforms. I wish I had a dollar for every time I heard someone say "I swear, Officer, I didn't do it!" While holding their wrists together like I was going to arrest them. Just trying to add some humor, folks. LOL

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Bella Smith
Community Member
2 years ago

This is my favourite one out of all of them

Bobbi Newell
Community Member
2 years ago

Also been in retail, and I never make that joke. Instead I say, "Yep, technology's great...until it's not!"

Foxyloxylou
Community Member
1 year ago

not worst, but best customer!

Anthony Murphy
Community Member
2 years ago

The other stupid joke that every one seems to think is funny is when you check a large bill to make sure it's not counterfeit, and the customer says "don't worry it's real, I just printed them this morning!" When I used to cashier, after a while, I just started to pretend I didn't hear them lol.

Zelda
Community Member
2 years ago

This guy is nice.

Nyree Huh
Community Member
2 years ago

Is this an American thing? I've never come across this in my country and no one else either. If an item doesn't have a bar code , as customers and employees we simply replace it with one that does. If the item doesn't scan and has to be manually typed, no one says anything and we just wait.

Grace Smith
Community Member
2 years ago

Awwww

Gimmick Schnabitz
Community Member
2 years ago

plot twist

Rytis Liaučys
Community Member
2 years ago

Man as a Cashier i get too much of this.

BusLady
Community Member
2 years ago

I try to be this kind of customer. I've done this type of work, and I hate to see a hard-working person being treated rudely. But, also, I imagine most of these people don't realize this is driving her crazy.

Gayle Bynum Cardosa
Community Member
2 years ago

As a waitress in my late teens and twenties I used to occasionally have people quiz me on things to find out how smart I was. Once when a family found out I was smart they remarked how they couldn't believe I was that intelligent and still a waitress. They said they hoped I planned on doing something else with myself as I was too smart to be a waitress just because I was pretty. There was a drunk couple next to them and they said, "It's amazing what passes for pretty these days." It hurt my feelings so much that I still remember it to this day. Those people were so nasty for no reason. At the time I was trying to pay for medical bills for a terminally ill fiancee.

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Ryan Agarwal
Community Member
2 years ago

*Then the next person in line makes the joke

Eric Mosinki
Community Member
2 years ago

sweet

Alanna Edwards
Community Member
2 years ago

I don't understand why this is a bad client story.

BusLady
Community Member
2 years ago

Because so many people were doing this

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Joshua Buck
Community Member
2 years ago

This isnt bad, this is good?

Pragya Fating
Community Member
2 years ago

But it's good . Bored panda ppl u really need to do a better job at the titles.

MysticSailora
Community Member
2 years ago

this one isnt a bad one but still sweet :)

Mar1a
Community Member
2 years ago

Sweet

Mont
Community Member
2 years ago

Wait, this is a happy story.

Roger Christie
Community Member
2 years ago

And thus, we have Donald Trump.

Oscar
Community Member
2 years ago

Cute ending! Wasn't expected!

Romenriel
Community Member
2 years ago

I used to be cashier to and I would love to meet this guy in my job!

Johanna Zamora
Community Member
2 years ago

LOL!!!

conofifor
Community Member
2 years ago

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#2

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blugeagua
Community Member
2 years ago

Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a fucking concept!

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#3

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Steve Bowman
Community Member
2 years ago

Sound like a part of a Monty Python sketch.

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#4

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Ben Smith
Community Member
2 years ago

Hhahaha, damn near impossible

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#5

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Nadine Ducca
Community Member
2 years ago

I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.

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#6

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Elise Mon
Community Member
2 years ago

customer is not always right

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#7

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Lara B.
Community Member
2 years ago

That's what you call a hypocrite!

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#8

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Hope Floats
Community Member
2 years ago

Sorry had a giggle at this...Bless her..

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#9

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Lara B.
Community Member
2 years ago

This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!

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#10

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TC
Community Member
2 years ago

Dumberger...

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#11

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Hans
Community Member
2 years ago

Insecure people are everywhere. They like to be intolerant, too.

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#12

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Hans
Community Member
2 years ago

Sexism works eveywhere and for everything.

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#13

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Azure Adams
Community Member
2 years ago

I've done things like that before, it's not fake

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#14

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Nadine Ducca
Community Member
2 years ago

What an asshole woman, really...

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#15

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SoLàlà
Community Member
2 years ago

Actually, not all mammals have nipples. For example, male horses don't.

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#16

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BREAK YOUr perceptions
Community Member
2 years ago

and she thinks a scammer would be happy? those jerks are always jaded

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#17

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Hans
Community Member
2 years ago

Disabled people do not need pity, and usually even not help, but respect.

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#18

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Hans
Community Member
2 years ago

Darwin Award contestant.

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#19

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BurntBrownies
Community Member
2 years ago

It seems fake...?

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#20

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TC
Community Member
2 years ago

Well done

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#21

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just a thought!
Community Member
2 years ago

😂😂serves her right!

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#22

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Hans
Community Member
2 years ago

:o

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#23

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Hans
Community Member
2 years ago

Parents imposing sexist sterotypes on their own children are the worst.

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#24

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Hans
Community Member
2 years ago

If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an asshole, you would not know which cheeck was more bruised.

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#25

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Sarah Figini
Community Member
2 years ago

I worked as a glass collector in a bar when I was 14. A man actually bit my ass once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.

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#26

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Hope Floats
Community Member
2 years ago

Some people are just born stupid..It's not something they develop over a period of time..They're just born that way...Here is a prime example..

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#27

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Hans
Community Member
2 years ago

Me: "Although the damagte is probably inferiour to that in your head."

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#28

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Ehren Thomsen
Community Member
2 years ago

Kudos to the customer for not only realizing his error, but also understanding the OP comeback!

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#29

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Erin Sheppard
Community Member
2 years ago

I have been this customer :(

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#30

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Tiny Dynamine
Community Member
2 years ago

The amount of stereotypes someone uses is inversely proportional to their level of education.

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#31

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Bunnies4Zwin
Community Member
2 years ago

I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)

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#32

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Steve Bowman
Community Member
2 years ago

That sounds fake and isn't remotely funny.

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#33

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Shika Louis
Community Member
2 years ago

um at least he realised his mistake

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#34

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Lara B.
Community Member
2 years ago

That's not too bad in my opinion.

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#35

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Lynn Donovan
Community Member
2 years ago

Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...

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#36

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Nadine Ducca
Community Member
2 years ago

WTH did I just read?

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#37

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TC
Community Member
2 years ago

Hahahaha...

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#38

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Neeraj Jha
Community Member
2 years ago

One of the very few things with which Canadians might get angry..

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#39

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Mia The Pun Master
Community Member
2 years ago

I wonder what happened next.

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#40

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TC
Community Member
2 years ago

"ShakingSpeare"

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#41

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Shruti Naik
Community Member
2 years ago

Hahaha! This was funny!

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#42

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Kjorn
Community Member
2 years ago

i was ok with that statemen until i read the last sentence

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#43

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Aqua Sky
Community Member
2 years ago

I'd prefer a book over a Nintendo any day.

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#44

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Hans
Community Member
2 years ago

And, almost certainly, a pack of cigarettes...

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#45

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Hans
Community Member
2 years ago

Blackberry cookies are tasty!

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#46

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Cats999
Community Member
2 years ago

NOPE

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#47

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Shruti Naik
Community Member
2 years ago

Her brain must be fried as well

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#48

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Daniel (ShadowDrakken)
Community Member
2 years ago

And this is why I never use those bullshit terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.

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#49

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Lara L.
Community Member
2 years ago

Thats why i love my galaxy S7- i could go into the shower with it :)

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#50

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Hans
Community Member
2 years ago

Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."

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#51

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Sanne H.
Community Member
2 years ago

The customer probably expected Casper. Or Patrick Swayze.

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#52

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Nadine Ducca
Community Member
2 years ago

Aww!

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See Also on Bored Panda
#53

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Tiny Dynamine
Community Member
2 years ago

"So, can you spell it out to me like I'm 5 years old?"

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#54

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Tamara Laney
Community Member
2 years ago

I hear it tastes really baaaaad.

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#55

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Jason
Community Member
2 years ago

2008...

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#56

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just a thought!
Community Member
2 years ago

Why is he so salty about salt ?

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#57

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just a thought!
Community Member
2 years ago

She didn't have the brains for it too

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#58

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Mont
Community Member
2 years ago

It's always entertaining when cartoon characters visit your place of employment.

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#59

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Austin Coutinho
Community Member
2 years ago

That is a bad movie!!!

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#60

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