Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.

Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.

The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!

More info: Not Always Right

#1

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Nadine Ducca
Community Member
2 years ago

Sweet.

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#2

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blugeagua
Community Member
2 years ago

Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a fucking concept!

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#3

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Steve Bowman
Community Member
2 years ago

Sound like a part of a Monty Python sketch.

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#4

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Ben Smith
Community Member
2 years ago

Hhahaha, damn near impossible

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#5

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Nadine Ducca
Community Member
2 years ago

I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.

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#6

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Elise Mon
Community Member
2 years ago

customer is not always right

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#7

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Lara B.
Community Member
2 years ago

That's what you call a hypocrite!

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#8

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Hope Floats
Community Member
2 years ago

Sorry had a giggle at this...Bless her..

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#9

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Lara B.
Community Member
2 years ago

This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!

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#10

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TC
Community Member
2 years ago

Dumberger...

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#11

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Hans
Community Member
2 years ago

Insecure people are everywhere. They like to be intolerant, too.

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#12

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Hans
Community Member
2 years ago

Sexism works eveywhere and for everything.

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#13

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Azure Adams
Community Member
2 years ago

I've done things like that before, it's not fake

Anthony Jerome Thorn
Community Member
2 years ago

Awesome response!!!!

Carmen Devore-Blakestad
Community Member
2 years ago

I'm that 30 something lady (not really, but I do do this!). I can't tolerate stupid, ignorant people.

BusLady
Community Member
2 years ago

I'm sure the manager would approve. They will never see Buttercup again

BusLady
Community Member
2 years ago

Good for you, Barista

Just Carmen
Community Member
1 year ago

I LOVE customers like that smart ass one. She's a lady after my own heart!

Eyeball
Community Member
2 years ago

YES! Great response!

danirows183 CLI
Community Member
2 years ago

Yep

Amanda Graczyk
Community Member
2 years ago

Right on!

Ellie Ragsdale
Community Member
2 years ago

What a moody 20 year old.

Cat person
Community Member
2 years ago

"In a well known coffee franchise, inside a large retail store", obviously Starbucks. You're not going to die from saying which store you worked at. In fact most of these people won't even give their first name even though no one would recognize them wtf

Christine Jagger
Community Member
2 years ago

I mean, most of them don't because if they are still working there you should not mention anything online that could put the company in a bad light. I know this isn't really doing that, but its just a safer thing to do. Most companies make you sign a form about talking about them online. Also, their names aren't really important.

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Quinn Alexander
Community Member
2 years ago

Love it.

Magdalina777
Community Member
2 years ago

To be fair, I can kind of understand both sides. Sometimes we all have bad days and then that one extra small thing going wrong is just the last straw and we snap. Yes, it absolutely isn't right to yell at the cashier for this in any case because obviously it's in no way the cashier's fault; that's called being rude. However, it's also absolutely not right to make people wait in line etc because something broke down and a "well known coffee franchise" couldn't be bothered to fix it for a week; that's called disrespecting your customers(and your employees as well).

Susanna Vesna
Community Member
2 years ago

The new generation needs a big slap & a spank! Little shits! (Turning 30 in 3 weeks :))

Pi...
Community Member
2 years ago

Why bring in MIT into this? I don't get that part

Darrien Mae
Community Member
2 years ago

MIT is a university for technology/electronic studies.... the register is an electronic piece of technology.... the 30is woman was stating that it is not the poor, low level barista's (who's probably taking most of the flack from customers) fault that it's broken or that it is not fixed yet. the angry 20ish woman should not expect her barista to know how to fix the electronic register......... REALLY hope that helps u understand... *eye roll*

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rola
Community Member
2 years ago

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This one is tumblr quality of fake. I don't understand why some people feel the need to submit these fantasy tales to sites that are asking for non-fiction only

Carol Williams
Community Member
2 years ago

How do you know?

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Steve Hovland
Community Member
2 years ago

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Kinda sounds like the 30-something customer was making fun of the barista's education.

Spinaap
Community Member
2 years ago

nope, of the 20-ish not understanding that repairing things is not in the users hands most of the times (they will learn when they get a job with technical equipment).

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#14

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Nadine Ducca
Community Member
2 years ago

What an asshole woman, really...

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#15

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SoLàlà
Community Member
2 years ago

Actually, not all mammals have nipples. For example, male horses don't.

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#16

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BREAK YOUr perceptions
Community Member
2 years ago

and she thinks a scammer would be happy? those jerks are always jaded

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#17

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Hans
Community Member
2 years ago

Disabled people do not need pity, and usually even not help, but respect.

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#18

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Hans
Community Member
2 years ago

Darwin Award contestant.

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#19

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BurntBrownies
Community Member
2 years ago

It seems fake...?

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#20

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TC
Community Member
2 years ago

Well done

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#21

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just a thought!
Community Member
2 years ago

😂😂serves her right!

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#22

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Hans
Community Member
2 years ago

:o

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#23

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Hans
Community Member
2 years ago

Parents imposing sexist sterotypes on their own children are the worst.

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#24

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Hans
Community Member
2 years ago

If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an asshole, you would not know which cheeck was more bruised.

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#25

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Sarah Figini
Community Member
2 years ago

I worked as a glass collector in a bar when I was 14. A man actually bit my ass once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.

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#26

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Hope Floats
Community Member
2 years ago

Some people are just born stupid..It's not something they develop over a period of time..They're just born that way...Here is a prime example..

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#27

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Hans
Community Member
2 years ago

Me: "Although the damagte is probably inferiour to that in your head."

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#28

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Ehren Thomsen
Community Member
2 years ago

Kudos to the customer for not only realizing his error, but also understanding the OP comeback!

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#29

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Erin Sheppard
Community Member
2 years ago

I have been this customer :(

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#30

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Tiny Dynamine
Community Member
2 years ago

The amount of stereotypes someone uses is inversely proportional to their level of education.

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#31

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Bunnies4Zwin
Community Member
2 years ago

I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)

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#32

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Steve Bowman
Community Member
2 years ago

That sounds fake and isn't remotely funny.

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#33

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Shika Louis
Community Member
2 years ago

um at least he realised his mistake

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#34

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Lara B.
Community Member
2 years ago

That's not too bad in my opinion.

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#35

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Lynn Donovan
Community Member
2 years ago

Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...

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#36

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Nadine Ducca
Community Member
2 years ago

WTH did I just read?

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#37

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TC
Community Member
2 years ago

Hahahaha...

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#38

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Neeraj Jha
Community Member
2 years ago

One of the very few things with which Canadians might get angry..

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#39

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Mia The Pun Master
Community Member
2 years ago

I wonder what happened next.

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#40

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TC
Community Member
2 years ago

"ShakingSpeare"

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#41

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Shruti Naik
Community Member
2 years ago

Hahaha! This was funny!

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#42

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Kjorn
Community Member
2 years ago

i was ok with that statemen until i read the last sentence

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#43

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Aqua Sky
Community Member
2 years ago

I'd prefer a book over a Nintendo any day.

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#44

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Hans
Community Member
2 years ago

And, almost certainly, a pack of cigarettes...

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#45

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Hans
Community Member
2 years ago

Blackberry cookies are tasty!

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#46

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Cats999
Community Member
2 years ago

NOPE

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#47

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Shruti Naik
Community Member
2 years ago

Her brain must be fried as well

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#48

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Daniel (ShadowDrakken)
Community Member
2 years ago

And this is why I never use those bullshit terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.

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#49

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Lara L.
Community Member
2 years ago

Thats why i love my galaxy S7- i could go into the shower with it :)

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#50

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Hans
Community Member
2 years ago

Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."

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#51

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Sanne H.
Community Member
2 years ago

The customer probably expected Casper. Or Patrick Swayze.

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#52

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Nadine Ducca
Community Member
2 years ago

Aww!

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#53

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Tiny Dynamine
Community Member
2 years ago

"So, can you spell it out to me like I'm 5 years old?"

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#54

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Tamara Laney
Community Member
2 years ago

I hear it tastes really baaaaad.

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#55

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Jason
Community Member
2 years ago

2008...

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#56

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just a thought!
Community Member
2 years ago

Why is he so salty about salt ?

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#57

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just a thought!
Community Member
2 years ago

She didn't have the brains for it too

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#58

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Mont
Community Member
2 years ago

It's always entertaining when cartoon characters visit your place of employment.

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#59

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Austin Coutinho
Community Member
2 years ago

That is a bad movie!!!

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#60

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Jessica Stohr
Community Member
2 years ago

Reminds me of my lost baby blanket that they threw out immediately upon finding :(

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#61

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Nadine Ducca
Community Member
2 years ago

Wow. Sounds like the sandwich wasn't for her but she felt the need to spew out how vegetarian she was anyways...¿?

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#62

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Samantha Bing
Community Member
2 years ago

Gently HA

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#63

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Suit
Community Member
2 years ago

Of all the places to get a napkin, the library?

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