Customers should be treated like kings and queens. They should be pampered, treated to large doses of good humor, and given creative quality of life upgrades that make all the difference. This is the philosophy some hotels have. And it's obvious how much they love their guests.

Some hotels go the extra mile to make their customers' stay that much more pleasant. From bed forts and 'spouse disposal units' to hilarious menus and tiny takeaway bags for tiny soap, these are the things that make you want to visit again and again. Bored Panda created this awesome list of clever ideas and unique touches that hotels have introduced. These will bring a smile to your face, give you a hearty chuckle, and make you go 'wow, how didn't I think of that?' So keep on scrolling, share the best with your friends, and upvote the best pictures! My personal favorite is the bed fort (I know what I'm building at home tonight) — what about yours? Be sure to scroll down and read our interview with Dr. Gabor Forgacs from Ryerson University about the hotel industry and hoteliers.

When you're done with this list, take a look at Bored Panda's posts about other times hotels surprised everyone with their creativity, the coolest hotels in the world, and the worst hotel fails from people's trips!

#1

A Buddy Of Mine Travels A Lot For Work, Asked For A Fort...

A Buddy Of Mine Travels A Lot For Work, Asked For A Fort...

NoYolo4Jesus Report

Foxxy 2 months ago (edited)

That’s awesome, who doesn’t love a pillow fort.

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#2

My Hotel Wants You To Take The Nice Soap Home!

My Hotel Wants You To Take The Nice Soap Home!

TroutingAround Report

Tahani 2 months ago

Yes! That should be mandatory in all hotels

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#3

My Hotel In China Has A Card To Give To A Taxi Driver So You Can Find Your Way Back

My Hotel In China Has A Card To Give To A Taxi Driver So You Can Find Your Way Back

why_im_single Report

Luis Milian 2 months ago

WOW, this is so nice! I wish every hotel had this.

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Courtesy of Hospitality School, here are several 'Golden Rules' that each and every hotelier worth their salt should follow. That is, if they want to be proud of what they do, want their business to boom, and their guests to grace their doorstep once again.

Looking like a professional goes a long way in the hospitality business. That means dressing nicely, taking care of your hygiene and smiling brightly. It's also vital that the way you talk to your customers be sincere — they can spot it if you're being fake in an instant. What's more, keeping your guests' private life private is of utmost importance, as is helping them with everything and anything they might need. Finally, never, ever ignore complaints. Not even small ones.

#4

This Hotel Actually Makes It Easy To Connect Your Laptop To The TV

This Hotel Actually Makes It Easy To Connect Your Laptop To The TV

4kVHS Report

Patrick McKemie 2 months ago

Plus upvote this for since I can only upvote once.

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#5

This Bag Of Old/Stained Face Towels Have Been Re-Used As “Rags” At This Hotel

This Bag Of Old/Stained Face Towels Have Been Re-Used As “Rags” At This Hotel

SlipperyPockets Report

Foxxy 2 months ago

What a good idea.

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#6

Hotel Staff Found Fifty Shades Of Grey Book On Guest's Side Table...

Hotel Staff Found Fifty Shades Of Grey Book On Guest's Side Table...

Jonathan3240 Report

Luis Milian 2 months ago

Bwuaaaaa, this is hilarious!

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However, the rules of hospitality are slowly changing over time, as Marcel Thoma, the General Manager of The Upper House hotel in Hong Kong told Euronews: “Twenty years ago, there were scripts and standards. And it was the same every day. These days, we expect the wait staff to be psychiatrists. Now, some guests want to be left alone; maybe you don’t refill their coffee because they’re in a meeting and concentrating hard. We like to see ourselves as hosts, not service providers. For that, you must give your staff the freedom to be spontaneous.”

#7

The Toiletries At My Hotel In Switzerland Included A Rubber Ducky

The Toiletries At My Hotel In Switzerland Included A Rubber Ducky

Shark-Farts Report

Thomas Murphy 2 months ago

A must for every hotel

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#8

Weather Station At A Hotel

Weather Station At A Hotel

petilon Report

Luis Milian 2 months ago

two coconuts......valentines day

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#9

More Hotels Should Do This

More Hotels Should Do This

mjomark Report

Jaana Kaurisalo 2 months ago

THIS. The hotel I stayed at last time had check-in at 4.00PM (late!!!) and check-out at 10.00AM (early!!!). It sucked!

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Thoma also explained how staff members can help in unexpected ways. “For example, we once had a guest come downstairs and say, I want to go hiking but I’m alone and don’t know how to go hiking in Hong Kong. We had a staff who loves hiking and said, ‘Madame, I know a beautiful trail. Why don’t we go hiking together tomorrow, if you’d like me to come along with you?’ So, they went hiking together. In a traditional hotel, they would say, ‘We’re not paying you to go hiking! You’re paid to check in and check out guests.’”

#10

This Hostel In Germany Is An Indoor Vintage Rv Park

This Hostel In Germany Is An Indoor Vintage Rv Park

Proteon , Proteon Report

Tahani 2 months ago

cute!!

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#11

Hotel Maid Clearly Found My Sunglasses

Hotel Maid Clearly Found My Sunglasses

rolaskating Report

Luis Milian 2 months ago

Looks like Zero from The Nightmare Before Christmas.

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#12

The Design Of The Curtains In My Hotel Room To Ensure That There Is No Annoying Light Gap In The Middle

The Design Of The Curtains In My Hotel Room To Ensure That There Is No Annoying Light Gap In The Middle

taharoto Report

Foxxy 2 months ago

I need one of these for home.

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#13

The Hotel I Am Staying At Has The Fire Evacuation Plans At Ground Level So You Can See Them If Smoke Has Filled The Hallways

The Hotel I Am Staying At Has The Fire Evacuation Plans At Ground Level So You Can See Them If Smoke Has Filled The Hallways

cawclot Report

Neon Petra 2 months ago

I had never realised this before!

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#14

Instead Of Bibles, My Hotel Has Copies Of 1984

Instead Of Bibles, My Hotel Has Copies Of 1984

therkop Report

Rattle Battlesnake 2 months ago

1984 is the most lied about book in history, as in people lie about having actually read it. :D

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#15

The Hotel My Parents Are Staying At In NC To Watch The Eclipse Stocked All Of The Rooms With These

The Hotel My Parents Are Staying At In NC To Watch The Eclipse Stocked All Of The Rooms With These

RedRacerX Report

Neon Petra 2 months ago

That's hilarious and thoughtful!

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According to Dr. Forgacs, the main reason why a guest would return to a hotel would be if they had good memories of the place.

“Not necessarily a gold plated door knob or the extra skirt hangers in the closet; best memories are created through interaction with people. If service excellence exceeds expectations, guests always remember that.”

#16

Saw This In The Hotel Grounds Where I Was Working

Saw This In The Hotel Grounds Where I Was Working

mikecorrcircus Report

Luis Milian 2 months ago

creative with a sense of humor...lovely!

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#17

Hotel I Stayed At Was Formerly A Train Station And Had An Actual Train Inside It, With Rooms Inside Each Car

Hotel I Stayed At Was Formerly A Train Station And Had An Actual Train Inside It, With Rooms Inside Each Car

spongecandybandit Report

Hello it Smee 2 months ago

Where is this, I would like to stay there.

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#18

This Is What Happens If You Tip Egyptian Hotel Service Generously

This Is What Happens If You Tip Egyptian Hotel Service Generously

mnext Report

What’s more, the professor had some insightful advice for those hoteliers that are having trouble keeping their business afloat.

“Languishing hotels need to take an honest look at themselves to understand the reasons why they can't create special memories,” he explained. “Service culture is not built overnight; the way you hire, you train and conduct yourself is crucial. Mistakes are made all the time; how you recover and show genuine care would make a difference.”

#19

This Kids Menu At The Hotel I’m Staying At

This Kids Menu At The Hotel I’m Staying At

graveyaardvark Report

Flameclaw 2 months ago

Can there be an adults menu with this too? For a LOT of friends.

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#20

My Hotel Has The Universal Declaration Of Human Rights Next To The Bed Instead Of A Bible

My Hotel Has The Universal Declaration Of Human Rights Next To The Bed Instead Of A Bible

amysplat Report

Susan Forbes 2 months ago

Please send one to 1600 Pennsylvania Ave, Washington D.C., USA please

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#21

The Hotel I Stayed At Uses Lemon Grass Instead Of A Plastic Straw

The Hotel I Stayed At Uses Lemon Grass Instead Of A Plastic Straw

i-drank-too-much Report

kathryn stretton 2 months ago

Tahani, no idea why you are being downvoted for a genuine question. Odd. I'll probably get downvoted too now, lol.

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“Following up is a secret weapon. Comping, offering a discount or an upgrade for a mishap is what a typical hotel would do. The better ones will always follow up with the guest and on top of a remedy, tell their plan how the mistake will be prevented from happening again,” Dr. Forgacs revealed the secrets behind getting hotels back on track.

When you're done with this list, take a look at Bored Panda's posts about other times hotels surprised everyone with their creativity, the coolest hotels in the world, and the worst hotel fails from people's trips!

#22

This Hotel Lets You Borrow A Plant To Take To Your Room So You Have A Friend To Talk To

This Hotel Lets You Borrow A Plant To Take To Your Room So You Have A Friend To Talk To

McPebbster Report

boredpanDaman 2 months ago

fantastic!

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#23

My Hotel In Odessa (Ukraine) Tells You Which Day It Is By Changing The Elevator Carpet Every Day

My Hotel In Odessa (Ukraine) Tells You Which Day It Is By Changing The Elevator Carpet Every Day

SpartanKing76 Report

wandile dludlu 2 months ago

That's class... a hotel that changes even the carpets daily

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#24

This Hotel In Singapore Is Very Green

This Hotel In Singapore Is Very Green

0biwanCannoli Report

Kaisu 2 months ago

Lovely, I love it when people at least make an effort to bring nature back to the city!

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#25

I Didn't Think This Sort Of Thing Really Happens

I Didn't Think This Sort Of Thing Really Happens

I asked the hotel to hide a picture of Robert Downey Jr in my room. I forgot all about it and when I went to take a hot bath to wash off a shitty day, I caught sight of this.

habitsofwaste Report

Mojones 2 months ago (edited)

Makes him your Robert Uppey Jr for that day

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#26

A Black Towel In My Hotel Room For Make-Up So The White Ones Don’t Get Stained

A Black Towel In My Hotel Room For Make-Up So The White Ones Don’t Get Stained

Jackinmybox Report

RaroaRaroa 2 months ago

This is very common in NZ

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#27

In The Europa Park Hotel In Germany There Is A Tiny Children Bathroom In The Bathroom

In The Europa Park Hotel In Germany There Is A Tiny Children Bathroom In The Bathroom

AndiMacht Report

Miyuki Nohara 2 months ago

I thought it was a mirror lol

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#28

I Left My Jacket At A Hotel And They Mailed It To Me With A Complementary Pillow

I Left My Jacket At A Hotel And They Mailed It To Me With A Complementary Pillow

MLGCatMilker Report

Daria Z 2 months ago

Wow! Was it a Canadian hotel?

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#29

My Hotel In Switzerland Has Different Plug Sockets For Guests From Different Parts Of The World

My Hotel In Switzerland Has Different Plug Sockets For Guests From Different Parts Of The World

bide1 Report

Luis Milian 2 months ago

they do this in Dubai as well. some will also let your know which ones are 110 W or 220W

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#30

These Do Not Disturb Options At My Hotel

These Do Not Disturb Options At My Hotel

tarhawk Report

Demi Zwaan 2 months ago

Nope.

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#31

This Hotel In Central London Keeps Beehives On Their Roof!

This Hotel In Central London Keeps Beehives On Their Roof!

tommeetucker Report

nanashi 2 months ago

all high rise buildings should be required to install solar panels or something nice like this IMO

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#32

This Hotel Shampoo Assumes Your Theft

This Hotel Shampoo Assumes Your Theft

NoStelthMod Report

Neon Petra 2 months ago

Hilarious!

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#33

Honorary Manager Of Crescent Hotel In Eureka Springs Is Cat, And This Is His Door

Honorary Manager Of Crescent Hotel In Eureka Springs Is Cat, And This Is His Door

Earlspooperscooper Report

Nagawa (Cofa) Kishiki 2 months ago

Anyone try to file a complaint will never find the manager.

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#34

My Hotel Room Comes With A Complimentary Android Phone With Free Data And Calls

My Hotel Room Comes With A Complimentary Android Phone With Free Data And Calls

the_irrelevant_fox Report

kAiTLyN 2 months ago

how is no one stealing this?

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#35

The Toilet In My Hotel In Filled With Seawater

The Toilet In My Hotel In Filled With Seawater

snakemollten Report

Neon Petra 2 months ago

Nice! Stops the wasting of perfectly drinkable water on flushing waste.

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#36

Bookshelf Whose Shelves Spell "Take A Book Leave A Book", Seen At A Hotel

Bookshelf Whose Shelves Spell "Take A Book Leave A Book", Seen At A Hotel

sesame3246 Report

Neon Petra 2 months ago

Really amazing idea! Kind of an exchange thing.

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#37

Sometimes The Hotel Holding Your Wedding Also Has A Llama Convention Booked

Sometimes The Hotel Holding Your Wedding Also Has A Llama Convention Booked

klugstarr Report

Foxxy 2 months ago

Off topic but that wedding dress is gorgeous.

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#38

The Staff At Our Hotel Made A Cool Crocodile Out Of Our Towels

The Staff At Our Hotel Made A Cool Crocodile Out Of Our Towels

LuisSweden Report

Catherine Eugenio 2 months ago

I feel bad for the duck

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#39

The Hostel I’m At Dispenses Soap Like Parmesan

The Hostel I’m At Dispenses Soap Like Parmesan

sleddirleveret Report

Poppy Petal 2 months ago

These are used in almost every German school and old trains.

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#40

As A Guy Who Takes His Family To A Hotel Every Winter While I Work On My Writing, I Approve This Bathroom

As A Guy Who Takes His Family To A Hotel Every Winter While I Work On My Writing, I Approve This Bathroom

imgur.com Report

Neon Petra 2 months ago

Clever. I like it.

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#41

Hotel Maid Left A Towel Monkey

Hotel Maid Left A Towel Monkey

NotaWonderWoman Report

wandile dludlu 2 months ago

Looks more like a sloth

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#42

My Hotel Room Had A White Noise Machine Installed In The Wall

My Hotel Room Had A White Noise Machine Installed In The Wall

sublimeman40 Report

Neon Petra 2 months ago

Amazing! Especially useful for hotels with rooms close together.

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#43

The Hotel I'm Staying At Has A "Lending Locker"

The Hotel I'm Staying At Has A "Lending Locker"

queefpro Report

Foxxy 2 months ago

That’s a good idea.

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#44

This Hotel's Carpet And Lighting Combo Produce A Really Trippy Effect

This Hotel's Carpet And Lighting Combo Produce A Really Trippy Effect

TwineTime Report

Hello it Smee 2 months ago

I would leave, I've seen enough horror movies to know this isn't good.

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#45

When The Hotel Staff Has Your Back

When The Hotel Staff Has Your Back

Dionisiaur Report

Luis Milian 2 months ago

reverse psychology ;-) LOL

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#46

Spotted This In The Breakfast Room At My Hotel This Morning

Spotted This In The Breakfast Room At My Hotel This Morning

Strangepowers Report

Mama Panda 2 months ago

I need this at home!

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#47

The Shower In My Hotel Has A Little Cutout So You Can Turn It On Before Getting In

The Shower In My Hotel Has A Little Cutout So You Can Turn It On Before Getting In

IBeBobbyBoulders Report

Flameclaw 2 months ago

We all know at least 1 person who would creep in and change the temperature halfway through the shower.

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#48

A Hotel’s Reminder On How To Climb Stairs

A Hotel’s Reminder On How To Climb Stairs

ProtectorOfGoals Report

Fusion 2 months ago

Help, I am stuck on the stair for hours. what should I do after the third step?

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#49

This Hotel Is An Old Prison

This Hotel Is An Old Prison

pistrel Report

Ross Hammond 2 months ago

Its the Malmaison in Oxford UK, my bro used to be management there !

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#50

This Historic Sign In My Hotel Explains How To Use Electricity In Case You Had Never Used It Before

This Historic Sign In My Hotel Explains How To Use Electricity In Case You Had Never Used It Before

jcepiano Report

Neon Petra 2 months ago (edited)

Off topic, but apparently when electric lights were first introduced a lot of people got hurt by trying to light them with matches.

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Note: this post originally had 138 images. It’s been shortened to the top 50 images based on user votes.