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Customers should be treated like kings and queens. They should be pampered, treated to large doses of good humor, and given a creative quality of life upgrades that make all the difference. This is the philosophy some of the nicest hotels have. And it's obvious how much they try to have the best customer services.

Some hotels go the extra mile to make their customers' stay that much more pleasant. From bed forts and 'spouse disposal units' to hilarious menus and tiny takeaway bags for tiny soap, these are the creative ideas that make you want to visit again and again. Bored Panda created this awesome list of clever ideas and unique touches that some of the best hotels have introduced. These will bring a smile to your face, give you a hearty chuckle, and make you go 'wow, how didn't I think of that?' So keep on scrolling, share the best hotel designs and ideas with your friends, and upvote the best pictures! My personal favorite is the bed fort (I know what I'm building at home tonight) — what about yours? Be sure to scroll down and read our interview with Dr. Gabor Forgacs from Ryerson University about the hotel industry and hoteliers.

When you're done with this list, take a look at Bored Panda's posts about other times hotels surprised everyone with awesome customer service, the coolest hotels in the world, and the worst hotel fails from people's trips!

#1

A Buddy Of Mine Travels A Lot For Work, Asked For A Fort...

A Buddy Of Mine Travels A Lot For Work, Asked For A Fort...

NoYolo4Jesus Report

#2

My Hotel Wants You To Take The Nice Soap Home!

My Hotel Wants You To Take The Nice Soap Home!

TroutingAround Report

#3

My Hotel In China Has A Card To Give To A Taxi Driver So You Can Find Your Way Back

My Hotel In China Has A Card To Give To A Taxi Driver So You Can Find Your Way Back

why_im_single Report

Courtesy of Hospitality School, here are several 'Golden Rules' that each and every hotelier worth their salt should follow. That is, if they want to be proud of what they do, want their business to boom, and their guests to grace their doorstep once again.

Looking like a professional goes a long way in the hospitality business. That means dressing nicely, taking care of your hygiene and smiling brightly. It's also vital that the way you talk to your customers be sincere — they can spot it if you're being fake in an instant. What's more, keeping your guests' private life private is of utmost importance, as is helping them with everything and anything they might need. Finally, never, ever ignore complaints. Not even small ones.

#4

This Hotel Actually Makes It Easy To Connect Your Laptop To The TV

This Hotel Actually Makes It Easy To Connect Your Laptop To The TV

4kVHS Report

#5

This Bag Of Old/Stained Face Towels Have Been Re-Used As “Rags” At This Hotel

This Bag Of Old/Stained Face Towels Have Been Re-Used As “Rags” At This Hotel

SlipperyPockets Report

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#6

Hotel Staff Found Fifty Shades Of Grey Book On Guest's Side Table...

Hotel Staff Found Fifty Shades Of Grey Book On Guest's Side Table...

Jonathan3240 Report

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Anne
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Extremely funny, but I have a little trouble believing the story :)

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Christy Smith
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I kind of think they just found this posted somewhere else, but if not, it wasn't done by any of the staff, OP obviously did it. It would be immediate termination if the hotel found out. I've worked in hotels, and there's zero chance an employee didn't do it, unless that was their very last day. Even then, but I still doubt it even if it's their last day, since you need that employer a reference for OP's duration there. Regardless, this is funny as hell!

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chi-wei shen
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hotel personnel shouldn't do this. They never know whether the guest has a sense of humor or not, and some guest might be deeply offended by this.

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white widow
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe this is a regular guest that they know. We used to have regular guests coming in that would appreciate a good joke sometimes.

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Char Char
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Doubtful the hotel staff did this. It's freaking hilarious, but unless you REALLY know the customer, this could cost your job.

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Louise B
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My thoughts exactly - the hotel worker would have to be very confident that the guest would see the funny side, if they wanted to keep their job - however wanking towel sculpture is freakin hilarious!

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NanZ
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have a hard time believing any hotel employee would think they should ever do that no matter where they are or who their guests are. That being said, it was very creative and funny!! My guess is that a guest has seen one of these threads, or whatever you call it, and wanted in on the fun and made it themselves. I could be wrong but that's what I think.

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Sharon Conlan
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, staff aren’t meant to touch guests personal items unless completely necessary. I don’t like this at all and would be pretty pissed if a cleaner did this in my room.

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Donna Reynolds
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They must have know this frequent traveler. Great laugh after a looonnngg day no doubt.

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Agent K
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I actually haven't met a guy who's admitted to reading it, lol

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Glynis Dover
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Fantastic, very creative, I bet the guest had a good giggle 😂😂😂

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SBW71
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That is hilarious but I'm sure there will be that one guest that just doesn't have a sense of humor and get all worked up about it and complain.

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Joyce Brazel
Community Member
4 years ago

This comment is hidden. Click here to view.

ME FOR SURE. NO 'LADY' WOULD LIKE TO FIND THAT ON HER BED EVEN IF SHE IS SECRETLY READING THAT BOOK.

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Slune
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh, I got just monkeys and elephants when in Thailand. Must change my literature.

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papergirl2
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂

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Donna Grubb
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I think the staff may have done it, taken a photo for themselves and then turned it into the requisite swan. 😂

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Karin Morris
Community Member
3 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ummm it's funny but I think I'd be shocked if I saw this in my room.

jevais avatar
jevais
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Incredible, how do you fold a towel into a little man?

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Rani Johnson
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That book and the whole series belongs in the trash. Not even CLOSE to representing any of that kink lifestyle.

dwntwnjeff70 avatar
Jeff Heinemann
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have mixed feelings about this. On one hand I'm confused and IN the other hand, I'm...

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Johanna-Nicollette Kidd
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hahahahaha...Thats a white person...I hope they didnt go that color cos of the book?

sadiejayne avatar
jevais avatar
jevais
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

What’s the problem with a joke? Why so many people are so prude? This little guy is so funny 🤣

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Joyce Brazel
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I THINK THAT IS TERRIBLE. COULDN'T THEY LEAVE THE PRIVATE PARTS OFF? EVERYONE IS SO CRUDE THESE DAYS. WHAT HAPPENED TO CLASS!

sanchorb avatar
LSR
Community Member
4 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why is a male figure masturbating to a towards women soft porn book?

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However, the rules of hospitality are slowly changing over time, as Marcel Thoma, the General Manager of The Upper House hotel in Hong Kong told Euronews: “Twenty years ago, there were scripts and standards. And it was the same every day. These days, we expect the wait staff to be psychiatrists. Now, some guests want to be left alone; maybe you don’t refill their coffee because they’re in a meeting and concentrating hard. We like to see ourselves as hosts, not service providers. For that, you must give your staff the freedom to be spontaneous.”

#7

The Toiletries At My Hotel In Switzerland Included A Rubber Ducky

The Toiletries At My Hotel In Switzerland Included A Rubber Ducky

Shark-Farts Report

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#9

More Hotels Should Do This

More Hotels Should Do This

mjomark Report

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Jaana Kaurisalo
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

THIS. The hotel I stayed at last time had check-in at 4.00PM (late!!!) and check-out at 10.00AM (early!!!). It sucked!

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Thoma also explained how staff members can help in unexpected ways. “For example, we once had a guest come downstairs and say, I want to go hiking but I’m alone and don’t know how to go hiking in Hong Kong. We had a staff who loves hiking and said, ‘Madame, I know a beautiful trail. Why don’t we go hiking together tomorrow, if you’d like me to come along with you?’ So, they went hiking together. In a traditional hotel, they would say, ‘We’re not paying you to go hiking! You’re paid to check in and check out guests.’”

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#11

Hotel Maid Clearly Found My Sunglasses

Hotel Maid Clearly Found My Sunglasses

rolaskating Report

#12

The Design Of The Curtains In My Hotel Room To Ensure That There Is No Annoying Light Gap In The Middle

The Design Of The Curtains In My Hotel Room To Ensure That There Is No Annoying Light Gap In The Middle

taharoto Report

#13

The Hotel I Am Staying At Has The Fire Evacuation Plans At Ground Level So You Can See Them If Smoke Has Filled The Hallways

The Hotel I Am Staying At Has The Fire Evacuation Plans At Ground Level So You Can See Them If Smoke Has Filled The Hallways

cawclot Report

#14

Instead Of Bibles, My Hotel Has Copies Of 1984

Instead Of Bibles, My Hotel Has Copies Of 1984

therkop Report

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Rattle Battlesnake
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

1984 is the most lied about book in history, as in people lie about having actually read it. :D

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#15

The Hotel My Parents Are Staying At In NC To Watch The Eclipse Stocked All Of The Rooms With These

The Hotel My Parents Are Staying At In NC To Watch The Eclipse Stocked All Of The Rooms With These

RedRacerX Report

According to Dr. Forgacs, the main reason why a guest would return to a hotel would be if they had good memories of the place.

“Not necessarily a gold plated door knob or the extra skirt hangers in the closet; best memories are created through interaction with people. If service excellence exceeds expectations, guests always remember that.”

#16

Saw This In The Hotel Grounds Where I Was Working

Saw This In The Hotel Grounds Where I Was Working

mikecorrcircus Report

#17

Hotel I Stayed At Was Formerly A Train Station And Had An Actual Train Inside It, With Rooms Inside Each Car

Hotel I Stayed At Was Formerly A Train Station And Had An Actual Train Inside It, With Rooms Inside Each Car

spongecandybandit Report

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#18

This Is What Happens If You Tip Egyptian Hotel Service Generously

This Is What Happens If You Tip Egyptian Hotel Service Generously

mnext Report

What’s more, the professor had some insightful advice for those hoteliers that are having trouble keeping their business afloat.

“Languishing hotels need to take an honest look at themselves to understand the reasons why they can't create special memories,” he explained. “Service culture is not built overnight; the way you hire, you train and conduct yourself is crucial. Mistakes are made all the time; how you recover and show genuine care would make a difference.”

#19

This Kids Menu At The Hotel I’m Staying At

This Kids Menu At The Hotel I’m Staying At

graveyaardvark Report

#20

My Hotel Has The Universal Declaration Of Human Rights Next To The Bed Instead Of A Bible

My Hotel Has The Universal Declaration Of Human Rights Next To The Bed Instead Of A Bible

amysplat Report

#21

The Hotel I Stayed At Uses Lemon Grass Instead Of A Plastic Straw

The Hotel I Stayed At Uses Lemon Grass Instead Of A Plastic Straw

i-drank-too-much Report

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kathryn stretton
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Tahani, no idea why you are being downvoted for a genuine question. Odd. I'll probably get downvoted too now, lol.

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“Following up is a secret weapon. Comping, offering a discount or an upgrade for a mishap is what a typical hotel would do. The better ones will always follow up with the guest and on top of a remedy, tell their plan how the mistake will be prevented from happening again,” Dr. Forgacs revealed the secrets behind getting hotels back on track.

When you're done with this list, take a look at Bored Panda's posts about other times hotels surprised everyone with their creativity, the coolest hotels in the world, and the worst hotel fails from people's trips!

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#22

This Hotel Lets You Borrow A Plant To Take To Your Room So You Have A Friend To Talk To

This Hotel Lets You Borrow A Plant To Take To Your Room So You Have A Friend To Talk To

McPebbster Report

#23

My Hotel In Odessa (Ukraine) Tells You Which Day It Is By Changing The Elevator Carpet Every Day

My Hotel In Odessa (Ukraine) Tells You Which Day It Is By Changing The Elevator Carpet Every Day

SpartanKing76 Report

#24

This Hotel In Singapore Is Very Green

This Hotel In Singapore Is Very Green

0biwanCannoli Report

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Kaisu
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Lovely, I love it when people at least make an effort to bring nature back to the city!

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#25

I Didn't Think This Sort Of Thing Really Happens

I Didn't Think This Sort Of Thing Really Happens

I asked the hotel to hide a picture of Robert Downey Jr in my room. I forgot all about it and when I went to take a hot bath to wash off a shitty day, I caught sight of this.

habitsofwaste Report

#26

A Black Towel In My Hotel Room For Make-Up So The White Ones Don’t Get Stained

A Black Towel In My Hotel Room For Make-Up So The White Ones Don’t Get Stained

Jackinmybox Report

#27

In The Europa Park Hotel In Germany There Is A Tiny Children Bathroom In The Bathroom

In The Europa Park Hotel In Germany There Is A Tiny Children Bathroom In The Bathroom

AndiMacht Report

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#28

I Left My Jacket At A Hotel And They Mailed It To Me With A Complementary Pillow

I Left My Jacket At A Hotel And They Mailed It To Me With A Complementary Pillow

MLGCatMilker Report

#29

My Hotel In Switzerland Has Different Plug Sockets For Guests From Different Parts Of The World

My Hotel In Switzerland Has Different Plug Sockets For Guests From Different Parts Of The World

bide1 Report

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Luis Milian
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

they do this in Dubai as well. some will also let your know which ones are 110 W or 220W

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#31

This Hotel In Central London Keeps Beehives On Their Roof!

This Hotel In Central London Keeps Beehives On Their Roof!

tommeetucker Report

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nanashi
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

all high rise buildings should be required to install solar panels or something nice like this IMO

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#33

Honorary Manager Of Crescent Hotel In Eureka Springs Is Cat, And This Is His Door

Honorary Manager Of Crescent Hotel In Eureka Springs Is Cat, And This Is His Door

Earlspooperscooper Report

#34

My Hotel Room Comes With A Complimentary Android Phone With Free Data And Calls

My Hotel Room Comes With A Complimentary Android Phone With Free Data And Calls

the_irrelevant_fox Report

#35

The Toilet In My Hotel In Filled With Seawater

The Toilet In My Hotel In Filled With Seawater

snakemollten Report

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Neon Petra
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Nice! Stops the wasting of perfectly drinkable water on flushing waste.

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#36

Bookshelf Whose Shelves Spell "Take A Book Leave A Book", Seen At A Hotel

Bookshelf Whose Shelves Spell "Take A Book Leave A Book", Seen At A Hotel

sesame3246 Report

#37

Sometimes The Hotel Holding Your Wedding Also Has A Llama Convention Booked

Sometimes The Hotel Holding Your Wedding Also Has A Llama Convention Booked

klugstarr Report

#38

The Staff At Our Hotel Made A Cool Crocodile Out Of Our Towels

The Staff At Our Hotel Made A Cool Crocodile Out Of Our Towels

LuisSweden Report

#39

The Hostel I’m At Dispenses Soap Like Parmesan

The Hostel I’m At Dispenses Soap Like Parmesan

sleddirleveret Report

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#40

As A Guy Who Takes His Family To A Hotel Every Winter While I Work On My Writing, I Approve This Bathroom

As A Guy Who Takes His Family To A Hotel Every Winter While I Work On My Writing, I Approve This Bathroom

imgur.com Report

#42

My Hotel Room Had A White Noise Machine Installed In The Wall

My Hotel Room Had A White Noise Machine Installed In The Wall

sublimeman40 Report

#43

The Hotel I'm Staying At Has A "Lending Locker"

The Hotel I'm Staying At Has A "Lending Locker"

queefpro Report

#44

This Hotel's Carpet And Lighting Combo Produce A Really Trippy Effect

This Hotel's Carpet And Lighting Combo Produce A Really Trippy Effect

TwineTime Report

#45

When The Hotel Staff Has Your Back

When The Hotel Staff Has Your Back

Dionisiaur Report

#46

Spotted This In The Breakfast Room At My Hotel This Morning

Spotted This In The Breakfast Room At My Hotel This Morning

Strangepowers Report

#47

The Shower In My Hotel Has A Little Cutout So You Can Turn It On Before Getting In

The Shower In My Hotel Has A Little Cutout So You Can Turn It On Before Getting In

IBeBobbyBoulders Report

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Flameclaw
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We all know at least 1 person who would creep in and change the temperature halfway through the shower.

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#48

A Hotel’s Reminder On How To Climb Stairs

A Hotel’s Reminder On How To Climb Stairs

ProtectorOfGoals Report

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Fusion
Community Member
4 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Help, I am stuck on the stair for hours. what should I do after the third step?

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#49

This Hotel Is An Old Prison

This Hotel Is An Old Prison

pistrel Report

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#50

This Historic Sign In My Hotel Explains How To Use Electricity In Case You Had Never Used It Before

This Historic Sign In My Hotel Explains How To Use Electricity In Case You Had Never Used It Before

jcepiano Report

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Neon Petra
Community Member
4 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Off topic, but apparently when electric lights were first introduced a lot of people got hurt by trying to light them with matches.

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Note: this post originally had 138 images. It’s been shortened to the top 50 images based on user votes.