The mother of a girl I went to school with, comes into the shop I work at at 5.58pm (we close at 6), lights are half off, front door is closed, roller door is half down, and goes "Hi *my name*! I'm just running in to grab a few things!" Before I can tell her not to, she's gone into the aisles. My manager comes over and goes "what are you doing? We have to be done by six!" He went to find her, she's already got a basket full of things going "where are the capsicums? Can I just grab...?" keep in mind this is a fruit shop - half the items come off the shelves and into the cool room. My manager is literally the nicest guy ever and agrees to ring up her items as long as she pays card, as the cash is all packed into the safe. "No that's ridiculous, I only have cash! *My name* Hun can you tell him I only have cash?" So I tell her the exact same thing, that we literally can't access the cash once the safe is closed for the day. "Oh. Well can you just pay for it on your card and I'll get *daughter* to pay you back?" I tell her that I can't do that, she starts shouting about how unprofessional we are, that the shop is awful because half the items are gone (WE WERE CLOSED), and that she's "never coming back!" (thank god). She avoids me at school events now, and I honestly feel sorry for her daughter, the stories I hear about this cow are shocking. Icing on the cake? Her name is actually Karen.
Working retail one afternoon and here comes Karen with a return. At first glance it’s no big deal, just coming in to return a shirt. She walks up to the register, hands me the receipt to start processing and we exchange a pleasant greeting.
I take the shirt out of the bag to examine it and it is beyond disgusting. There were brown sweat stains all over it, from the pits to the stomach to the shoulder. It looked like whoever wore it rolled in mud or some nonsense.
I proceed to tell Karen that I cannot return the product because it had clearly been used and that only unused and resellable items could be returned.
Karen through a fit, started screaming at me and accusing me of calling her a liar and what not. I hold up the shirt and point to the brown pit stains and say ‘Karen, can’t you see this stain?’ Oh man did that make it worse. She continues making a huge scene and demands to see the manager.
News flash Karen, I am the manager and I’m not budging. After 20 or so minutes of complaining she finally leaves saying she’ll be complaining to corporate and getting me fired and blah blah blah.
Fast forward a few days. A guy walks into the store, finds the first store associate he can and immediately asks for me by name. Uh-oh, here we go again. Anyway, my associate bring the guy over to where I’m standing and I politely greet him.
The guy spends the next 10 minutes apologizing for his crazy wife Karen verbally abusing my staff and I a few days prior. Apparently, the guy went to the beach and did some type of CrossFit / HIIT training class IN THE SAND. Karen knows all of this; she was at the class with him! The guy ended up not liking the shirt for some reason and Karen thought she could pull a fast one on us by making a scene.
Think again Karen.
I used to work retail, so I have come across my fair share of Karens. They were a huge reason why I went back to school and no longer work as a cashier.
Anyways, one day while I was manning the registers with a few other coworkers of mine, I had a massive nosebleed right as I was finishing a transaction. I grabbed a tissue and quickly excused myself to run to the restroom so I could try to get it to stop bleeding; this meant that I couldn't say goodbye to Karen and give the little spiel about how I was oh so grateful for her shopping with us.
Anyways, after about 10 minutes, I was finally able to get my nose back under control and headed back to the registers. I saw her waiting to the side with a scowl on her face, arms crossed over her chest, the whole nine yards. She proceeded to scold me about how rude I was for not saying goodbye. After I apologized and explained that I had an unexpected nosebleed, she told me I should have tried holding it in and that the customer comes first.
I deliver appliances for Best Buy. We had a woman call and complain that her fridge was not pre-cooled before it was delivered and that she had to wait for it to come down to temp. No one in the office was prepared for that one.
When I worked at the Home Depot a Karen told me that she didn't want any black men to install her flooring. I was in charge of arranging her order and told her that we don't select which individuals exactly will install her floor and that she'll get who she gets. She proceeds to have a fit about it, demands white installers, asks to speak to my manager.
I'm so glad she did, because my manager's name was Dwayne and he was a real big black dude.
Turns out she didn't want to speak to the manager
Roos Dillema• upvoted 10 items1 week ago
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