Banker Doesn’t Believe This Black Woman Is An Architect, So He Refuses To Cash Out Her Paycheck
We’ve all heard the disappointing and sometimes horrifying stories of people shopping while Black, driving while Black, and even walking while Black. But what about banking while Black? Trish Doolin, an architect from Kirkland, Washington, was recently trying to cash her first paycheck from a new job at a KeyBrank branch in Seattle when the employee serving her proceeded to question the authenticity of both the check and her career – far more than what would normally be considered ‘standard procedure.’ Rather than simply asking for her ID, the teller attempted to contact the HR department of her Philadelphia-based employer, asked Doolin a series of invasive questions, and decided to hold the check for a whole 9 days “just to be safe” when it was all through. Having only been a customer with the bank for 29 days, she was understandably shocked.
“I live in a world where, no matter what’s in my brain or purse, no matter how I wear my hair… I’m still black. People still clutch their purses when I walk past,” Doolin told Buzzfeed News after going public with her frustration on social media. KeyBank has since claimed to “not tolerate discrimination,” but Doolin is not convinced, and has reported that she will be switching banks.
Debates have now broken out over whether this woman’s treatment was in order, or borderline racist. Scroll down to find out more.
This is Trish Doolin, an architect from Kirkland, WA, who claims a bank in Seattle discriminated against her
It all started when she entered the KeyBank branch to deposit her first paycheck from a new job…
Some people couldn’t agree more that her experience was a classic example of corporate racism
Others, however, say the bank teller involved was merely following ‘standard procedure,’ or were unsure
Was this encounter in line with policy, or severely out of it? Tell us below!
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My wife is African American "black" and we live in East Tennessee. I'm am still astonished of the ignorance of racism that we live in. I have seen nasty looks and words when were in an all Caucasian neighborhood directed at me and she gets the nasty when were in all African American neighborhood. Racism knows no bounds, color, or Creed. So honey let me apologize for that ignorant person. (The way to stop racism...starts with our children)
YES!! I'm black and my husband is white and I agree with you! We've had similar experiences.
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I'm a white woman w a diverse set of family, friends and students. I will have totally normal experiences in a business when alone. On another visit to the same location, with a tan, brown or black companion, we're treated w suspicion, derision and disdain. I've had to speak to branch managers about rude/prejudiced tellers, using precise examples. It's easy for a white person to say that reports of racism are exaggerated when they haven't had to negotiate life with a darker than white complexion. A bank has protocols, of course, but the word choice and body language when double checking information reveals the employee's bias. First paychecks are frequently in paper, before direct deposit gets set up. processed.aadvised folks w
"i heard about a white guy that this happened to. i mean i don't know the guy, but it definitely happened."
Then how do you know it definitely happened if you dont know him???
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When in doubt, you do a standard checkup, calling the company and see if the deposit is legit. You don`t give the customer the third degree.
this is bs for this lady to have to go through. SOME of this was standard procedure like holding the check. But to call someone into a private office, take all their information, call their place of business and DEMAND a verification of employment. that is total horse pucky! she has just as much of right to complain and be upset about this as anyone else would if it happened to them (which funny you don't hear about anyone else having this problem but minorities) and for anyone who thinks this is all just "SJW SNOWFLAKE CRYBABY" stuff. go back to fox news. im sure you are missed.
In recent weeks I've lunched with a black woman I have started working with at city hall. I've never seen the bizarre behavior she has endured in my life and I am 60, certainly lunched with black women before. In one situation, after many small incidents, the man who was supposed to serve her literally walked out of the eating area, off to some other job responsibility. She had to chase him down to get her food. She has so much grace and poise, I was stunned. And yet, it was so close to that line that if I'd said something, he'd have insisted he was just forgetful. So yeah, this stuff is happening MORE, not less. That's why *I* kneel too.
It can take 6 weeks to set up direct deposit. She needs a new bank. This is way overkill.
I think we are crying "Racism" a little early here. I know prejudice is very much alive, but this story takes a big leap assuming that her difficulty had to do with her skin.
Read the article. Majority of people who appear to have not actually read the article in its entirety think like you.. You must not be a person of color!
Load More Replies... The actual message of this notwithstanding: the USA "have probably the most antiquated payment system in the whole world" (https://www.bloomberg.com/news/articles/2017-07-26/why-can-t-americans-give-up-paper-checks). It is hard to believe that in the year 2017 anyone would be using paper checks for any purpose. Despite some lonely advocates for checks, there is just no rationale of using them any more. With a simple, typically for both ends charge-free wire transfer, the above situation would not have happened – while offering perfect safety and verifiability for both ends, too!
In France we use paper checks also and apparantly more often than in Us. No problem at all. With all advantages attach to this way of payment. If it's necessary, all French banks can easily check the validity in either direction.
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i have received insurance checks/irs checks that were for more than i had in my account and they put a 5 day hold on my check. no interrogation. just "i'm sorry Ms. Haskins but we are going to have to put a five day hold on this check because you don't have the funds in your account to cover it." "but we can release $XXX.XX of the check to you if you need us to" but 9 nine days? it doesn't take 9 days to verify funds. it might take a day or two. and then to call her into an office and interrogate her? i don't know if it was because she was a black female architect or not. all i can say is I'm a white female receptionist and i've never been questioned as to the validity of any check I've ever given my bank.
She was new to the bank. It some takes a pay cycle for everything to get into place. I write one or two checks a year. They usually clear within 24 hours really depending on when the business makes their own deposit. I can see by the stamp on the check when they were presented. This is what is is like in the United States. Race always matters. While one might thing 'those' kind of people are the ones who should be questioned, it has happened to the former President of the United States as well. It has happen to me, an eleven year military Veteran.
This happened 1 year ago. Seems like BP is getting desperate for clicks.
No, that would be called Banking while a Brand-NEW client! As a banker, these seem legitimate questions to ask, and I have asked the same oles. I have NEVER actively accused a client of being a fraudster. While I feel this reaction was a BIT over the top, she should have expected her first few paychecks at a new bank to be held. Trust, but verify. Standard procedure when we're unable to verify info given by a client. A paycheck the size of the one received by an architect would be larger than your average blue-collar check. No one cares about her race.
Come on - seriously??? Why not put a hold on the check and explain that (politely) to the customer no matter what color of skin. Done. Why interrogate her? Why humiliate by saying/implying that the company's HQ is in another city? Why say "I'll hold it for NINE days - just in case"? In case of what? Jesus - the teller even said that she didn't believe that this woman was an architect! The entire thing was insulting and I would have 1. changed banks asap and 2. asked to speak to the bank manager about the rude behavior of the teller. There are bank employees in this feed - many who replied that they would NEVER treat a person like this and that it definitely is racism.
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The sheer caucasity of white people refusing to do their job because they cannot conceive of a successful black person, they should all be fired!!
Caucasity should have been the word of the year sadly White Privilege is alive and in effect! Caucasity in a sentence? The sheer caucasity of white people refusing to do their job because they cannot conceive of a successful black person, they should all be fired!!
Its not about the check being held. Its about the interrogation!!!!
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I worked in banking for 20 years, but that was at least 20 years ago. It used to be SOP with a new account and a large check. They will usually make a small amount available, with the rest coming available in increments over the next 7-10 days. It's a safety measure against check kiting. While I'm sure the system is a lot faster than it was when I was a banker, the check still has to go from the bank it is deposited at, to the local clearing house, to its home clearing house, to the bank it was drawn on, and then back to the customer. Then the customer must have time to dispute the validity of the check, and if the check is fraudulent, the process then proceeds in reverse to return it to the bank that accepted it. If she must deposit another paper check, there should be no issue, but most likely, she'll be on direct deposit by then.
That makes sense! Hopefully, she won't be making her deposit at that bank!!
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This happened to me at what was then called Sovereign Bank in Philadelphia Pa, now called Santander some years ago. A cop even scrutinized me thinking i had stolen my own check. Needless to say i cancelled my account that same day
Pretty awful story! But what is also awful is they still use checks in the US! They sent people to the moon almost 50 years ago, but still aren't able to do banking like they were living in 2017. A system like this facilitates groundless suspicion, bad customer treatment and even racism when the teller is a horrible person.
So the moral of the story is stop being a victim and making everything about race when it isn't.
race related or not, how can you just "hold onto" someone else's money?! isn't calling to the company enough? people have to pay bills and eat for f**k's sake...
It's common practice for banks to put a hold on a questionable check as a security measure to ensure the money comes through. The check is not money, but a promise of money. Sometimes a bank likes to cover their butt by making sure the promise is kept and the money shows up. The hold is actually better than the alternative if you as the consumer use the money you think you have and the check doesn't clear because then the bank takes the money back from you.
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Thank you for all the white people who are speaking out against this and not telling us this isn't a racist thing.
Managers have BOSSES and I would have had his down there in a heartbeat and reamed them both.
Not banking while black. More like new bank customer. Banks have laws that need to be followed.
is sad this still happens but it does im scared for some of my friends children out there driving
Yes I'm an inuk no I don't live in an igloovihak doesn't mean I'm poor dang those asswipes who think they're all that with their damn jobs were trusting with our pay checks thanks to people they have a job to do
when i lived in fl i ran a garage and they would hold insurance checks for 30 days before i could write checks on them 2 weeks for local checks not drawn on their bank.and i am white
Who the hell pays in Cheques these days , Not even social services , EFT that's the only way ,, if it was a cash cheque the info of the bank account should come up , standard procedure stuff .. Don't understand people having to wait for a Cash cheque if non negotiable then you would wait.. This all sounds relatively rude treatment of her.. He would have to use defamatory racial slurs at her to be racist in the eyes of the law , but we all now racism is only skin deep .. It lays quite shallow just beneath the surface not too deep and peoples attitudes towards each others races are pretty condescending at times.. Pretty much the whole planet is racist to a large degree ,, Now don't deny it !!
It's not only the skin colour ... strangers of any kind are suspects as nobody in N.A. trusts the other! We immigrated to Canada from Switzerlkand, had to prove that we invest $ 350K, own 650K in available funds to found a company and employ people. What we all did. Despite this we were not able to lease a truck, to get a bank account right away, to get credit cards or a phone etc etc. We paid $ 60K for a working truck for business and were punished to pay it cash and a tax for "luxury" cars. We waited a year to be connected to the outside world, 18 months for permits (road, water etc) ... We found the property as a dump and had to pay a lot for garbagae others left even outside of it, on crown land ... etc etc Every 6 months we had to report in details what we had done ... Welcome investors!
We are all so quick to accept this story as being 100% truthful, when in fact a ton of stories from the past 2-3 years have been proven false in nature. Stories made up just ot get donations or attention. Who verified this account of actions by the bank before they printed this story ?
Seriously? She was a new customer at the bank, the article says she had been a customer there only 29 days. That, in itself, would be sufficient to explain the bank clerk's extra caution. Why should everyone immediately assume it's because she was black, without the slightest evidence?
Yes, the US seems to have a very old-fashioned banking system. Sending cheques around is pre-historic. But it seems the US is getting direct payment, something most Europeans countries already have for decades. Now, if they make their banks safe and stable enough, they could even use IBAN numbers for their bank accounts. With those you can make direct payments to all countries in the world that also use IBAN numbers, like all EU countries and many Arab nations, but also Brazil. It would make banking a lot cheaper and safer.
Their banking system is pre-historic but they have SWIFT numbers, they don't need IBAN numbers. Australia and NZ don't use IBAN numbers either. In fact, IBAN might be better renamed EBAN!
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Oh please !!!! #boredpanda are you so bored that you have to keep this race thing going ? Just to see where it takes the Nation !? I have been discriminated against SOOOOO MANY TIMES and NOT ONCE have I EVER went to social media to whine about it ... I suppose people do this in hopes of getting something for free .. like free publicity or money in a law suit .... it's actually kind of narcissistic for people to keep beating a dead horse over racism !!! It's being shouted soooo much that it's like the little boy that cries wolf ... soon enough ppl will stop believing or caring ! I can't wait for that time !
I am surprised at people getting paid by check, what's wrong with online deposit system ? Sounds backwards to me. I live in the UK and wages have been paid straight to bank for over 30 years.
Most companies offer direct deposit to their employees, but it sometimes takes a couple of pay periods to set it up. This lady was depositing her first paycheck, so maybe her direct deposit hadn't kicked in yet.
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I knew I had read about this story some time ago. Its from 2016 but still so maddening!
My credit union holds checks over a certain amount for at least 5 business days (with a few exceptions) and I've been banking there for more than 10 years. It's a safety measure.
To me, there is too little information to make a call about the bank's agenda. The way the architect described her experience was in prose form. Just give me the facts and correct details of the conversation and let me decide. I know this happens; I know people are profiled like this every day and there is a reason she felt as she did. Whether her feelings are from her life experience or THIS experience I cannot say without further information. We are so quick to jump to conclusions about these things- but ultimately she wins because she IS a woman with means and she DID have a valid check. So maybe the bank rep will think twice next time.
Insult a man is rude. Insult a women is Misogyny. Insult a Black or other skin tone is Racism. Insult an Gay is Homophobia. Insult a Handicaped person is a disability discrimination... I know well there is everything of that. And need to stop. But sometimes, it can't be Just be mean with a person rather his skin color or his sexual orientation ?
Soooooo this happened a year ago 🤔. Granted- the bank manager was an a*s for putting her through the Inquisition but a hold on an out of state business check is far from outrageous. The bank issued an apology for the way this way handled on October 11, 2016 but the climate is right so let's all fight about it NOW👌
It sounds insane, but in Texas, people routinely write checks - even for groceries, which strikes me as intensely stupid. However they do have a way of dealing with it that's pretty clever. If you bounce a check, you don't get to renew any of your licenses until you make good. This doesn't only mean driver's licenses, but ALL licenses issued by the state, like licenses to practice law or medicine. It works.
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That "when" thing got old really fast, huh? Kind of, just KIND OF loses it's weight when overused to that ridiculous amount.
According to the stories here,skin color is not important,we are all equal.Now someone in the world has problems with a check and suddenly the skin color becomes the most important thing?I will ask you kindly if there is a similar site to this,but without all this feminist,black/white,political bs who are winning the internet on a daily basis?Thank you
Concept: the ideal of all being equal means that we should strive to all treat other people with the same consideration, regardless of gender, skin colour, religious affiliation or lack thereof, age, ability, etc. Reality: that's not what happens, and we have to acknowledge when people are actually treated with LESS consideration because of any of those factors. Is that really a difficult thing to grasp? Cause I see a lot of bigoted idiots trying to screw people with that thinking.
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Why is black capitalised in some responses? Black is not a proper noun, black is not an ethnicity either. It is a colour.
Wow thank you! You'd think people would've realized his long ago. Black is not a race and neither is White. They are colors. Some East Indian people are dark as the the darkest Africans, and they are definitely not the same race.
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I'm Chinese and have this literally all the time but it isn't due to my race and I couldn't see much evidence that she was treated that way due to her race. I once won money from the internet... yes one of those emails told me I won and I was like yeah right but turns out I actually did, luckily they gave me it even past the due date and paid for all the documents to go back and forth to be signed via fedex. This was back in the dotcom days and I went to cash a big cheque in american dollars at british bank. The teller was new and she was literally about to cry, probably as she didn't know how to process it. I got taken into a room and the manager lightly probed as he processed it. I didn't take offence and probed back, still not believing it was actually real and asked how long before I could spend it!
Not a banking while black story. It was a new bank account. With an out of town company and a large check. Bank has laws they need to follow. She needs to go sit down
It's a culture of deceit and questionable actions it's going to take some time to trust every last one of them when they act the way they do even when they're being honest they will always feel they are entitled.
Accounts like these are why I have a hard time believing that racism exists to the level people say. I'm a pasty white guy and banks hold almost every check I deposit, and I've been their customer for years, that's why you do direct deposit. Banks can't just verify checks at the push of a button, if they could there would be none of this Nigeria fraud where people cash a check, send money back, and then realize the check was a fraud. Rather than immediately claiming it's racism, why not ask if it happens to others? In this case it does, to almost everyone.
Are you interrogated mr white pasty man? She deposited the check and left. They called her back in and proceeded to interrogate her. Your point is Mute!
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A new bank account, depositing a large check, the check is from an out-of-town bank, and from a new job. I've had this happen to myself and it had nothing to do with race.
So they called you on your phone to come back in and interrogated you??
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One of the first things HR does is ask you to fill out a direct deposit form, Everyone! even purple people!
And your first check is never direct deposited. And your point is what?
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Speaking as a white person: YES, WE DO DEAL WITH THIS SORT OF THING!!! BANKS TREAT EVERYONE LIKE C**P
In 1980 I accepted a job to work in Miami, FL from a manpower supplier in Kansas City, MO. I had to move from Maryland in order to accept the position, which I did. I am a white 40 year old man and upon arriving in the Miami area, opened up a bank account so that I could cash checks and pay bills, such as rent and electricity. ALL my checks were issued from a bank in Kansas and as such, were subject to a 10 day hold. The person in this story may feel that discrimination was at play here, and it may well have been, however they need to know that when you open up a new account and start depositing out of state checks, questions will arise. Florida is particularly cruel on this but they have good reason. Florida experiences many snowbirds and tourists and dealing with checks from out of state banks is dangerous as you cannot always determine on the spot if the funds exist in the bank from which the checks have been drawn.
why is race injected to everything that we do?..when we get criticized or for whatever reason? how can we move on and forget about race? i am not white, black, brown, yellow, or whatever. i bleed red when i get cut. isn't that the color of our blood? just one color? That's what we all are...HUMANS!!!
i am not black but have same thing happen to me...bank closed my account.....I know of a person that printed fake checks and had them cashed...the technology today is amazing..you can print off fake coupons that work at stores
This happened in 2016 and Keybank has been very responsive to this issue. Keybank takes these issues very seriously and values all clients without regard to race, sex, religion, nationality, sexual orientation.
Change your bank to one that operates in the 21st century. Does it even matter what colour your money is? The colour of the service definitely does!
I live in the Seattle area and I will tell all of my friends to boycott key Bank for this!
I think it was because she is black AND a woman! BOYCOTT KEY BANK!!! Did he ever apologize?!
I don't think this was race related. Seems more because it was a new bank account
I'm kind of 50/50 on this (it's a Libra thing lol). It does seem a bit extreme, but then this is HER side of the story. I think it's a "you had to be there" scenario. Were they pleasant? Were they professional? Did they apologize for the delay. I mean really, based on the looks of this woman (highly professional and obviously has her sh*t together), I can't imagine they thought the check was fraudulent just because she is black. I am not black, so I cannot know how that feels. However, I have lots of black friends and a couple of them do play the race card when things go wrong. Sometimes I agree, sometimes not. But what I want to know is what do I play when things go wrong in my life? I guess because I'm a woman and I'm older, those can be my excuses. There's always something. Always an excuse. Always a reason. One can only hope and pray that one day we will live in a better and more peaceful world.
I'm a Libra, I'm white, and even *I* can understand why they would doubt her job and her credibility even if she was dressed properly: because she's Black. There are COUNTLESS people who have the exact same experience. If you're White, you have ZERO idea how or how often racism happen to non-white people, unless you listen - which is exactly what you're supposed to do here, btw. It's nice that you pray, how about you listen and learn instead?
Load More Replies... I'm willing to go along with the non-racial-related explanations for this, because they're also plausible. It's hard to fathom nowadays, with all the anti-racism campaigns being shoved down our throats on a daily basis, that someone would go risk their business reputation by being racist to someone.
https://www.washingtonpost.com/news/post-nation/wp/2017/01/09/a-dairy-queen-owner-unleashed-a-racist-tirade-against-a-customer-he-no-longer-has-a-business/?utm_term=.462e87699254
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The BoredPanda writeup says the teller gave her trouble on the spot, but her own post says nothing of the teller and that the manager called her back in about the check after she left. Although I think the bank handled the situation poorly regardless of motive, I get the feeling that we are missing pertinent information.
Maybe I missed the part about it being a brand new account? Everyone is upset that it's all because it's a new account, but not once does she say she just opened it. It's been her bank for some time is what I'm understanding.... and that treatment was a bit over the top, no matter who she was.
They'd only need to question her if she wanted the cheque cashed. By the sounds of it, they called her back to the bank to interrogate her. If she deposited the cheque to her account, they could have just called her up and told her they couldn't credit the money to her account until the account cleared.
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Definitely out of line for the bank to do what they did. Verifiable answers to any of those out-of-line questions wouldn't have made any difference anyway if the policy was "nine days no matter what". I do think many minorities play the race card more often than warranted but not in this case. Draw (architect--he he) your own conclusion.
You seem not to have read the entire post. But at least you compensated telling about your own experience with something having nothing at all to do with the situation under discussion.
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My wife is African American "black" and we live in East Tennessee. I'm am still astonished of the ignorance of racism that we live in. I have seen nasty looks and words when were in an all Caucasian neighborhood directed at me and she gets the nasty when were in all African American neighborhood. Racism knows no bounds, color, or Creed. So honey let me apologize for that ignorant person. (The way to stop racism...starts with our children)
YES!! I'm black and my husband is white and I agree with you! We've had similar experiences.
Load More Replies... I'm a white woman w a diverse set of family, friends and students. I will have totally normal experiences in a business when alone. On another visit to the same location, with a tan, brown or black companion, we're treated w suspicion, derision and disdain. I've had to speak to branch managers about rude/prejudiced tellers, using precise examples. It's easy for a white person to say that reports of racism are exaggerated when they haven't had to negotiate life with a darker than white complexion. A bank has protocols, of course, but the word choice and body language when double checking information reveals the employee's bias. First paychecks are frequently in paper, before direct deposit gets set up. processed.aadvised folks w
"i heard about a white guy that this happened to. i mean i don't know the guy, but it definitely happened."
Then how do you know it definitely happened if you dont know him???
Load More Replies... When in doubt, you do a standard checkup, calling the company and see if the deposit is legit. You don`t give the customer the third degree.
this is bs for this lady to have to go through. SOME of this was standard procedure like holding the check. But to call someone into a private office, take all their information, call their place of business and DEMAND a verification of employment. that is total horse pucky! she has just as much of right to complain and be upset about this as anyone else would if it happened to them (which funny you don't hear about anyone else having this problem but minorities) and for anyone who thinks this is all just "SJW SNOWFLAKE CRYBABY" stuff. go back to fox news. im sure you are missed.
In recent weeks I've lunched with a black woman I have started working with at city hall. I've never seen the bizarre behavior she has endured in my life and I am 60, certainly lunched with black women before. In one situation, after many small incidents, the man who was supposed to serve her literally walked out of the eating area, off to some other job responsibility. She had to chase him down to get her food. She has so much grace and poise, I was stunned. And yet, it was so close to that line that if I'd said something, he'd have insisted he was just forgetful. So yeah, this stuff is happening MORE, not less. That's why *I* kneel too.
It can take 6 weeks to set up direct deposit. She needs a new bank. This is way overkill.
I think we are crying "Racism" a little early here. I know prejudice is very much alive, but this story takes a big leap assuming that her difficulty had to do with her skin.
Read the article. Majority of people who appear to have not actually read the article in its entirety think like you.. You must not be a person of color!
Load More Replies... The actual message of this notwithstanding: the USA "have probably the most antiquated payment system in the whole world" (https://www.bloomberg.com/news/articles/2017-07-26/why-can-t-americans-give-up-paper-checks). It is hard to believe that in the year 2017 anyone would be using paper checks for any purpose. Despite some lonely advocates for checks, there is just no rationale of using them any more. With a simple, typically for both ends charge-free wire transfer, the above situation would not have happened – while offering perfect safety and verifiability for both ends, too!
In France we use paper checks also and apparantly more often than in Us. No problem at all. With all advantages attach to this way of payment. If it's necessary, all French banks can easily check the validity in either direction.
Load More Replies... i have received insurance checks/irs checks that were for more than i had in my account and they put a 5 day hold on my check. no interrogation. just "i'm sorry Ms. Haskins but we are going to have to put a five day hold on this check because you don't have the funds in your account to cover it." "but we can release $XXX.XX of the check to you if you need us to" but 9 nine days? it doesn't take 9 days to verify funds. it might take a day or two. and then to call her into an office and interrogate her? i don't know if it was because she was a black female architect or not. all i can say is I'm a white female receptionist and i've never been questioned as to the validity of any check I've ever given my bank.
She was new to the bank. It some takes a pay cycle for everything to get into place. I write one or two checks a year. They usually clear within 24 hours really depending on when the business makes their own deposit. I can see by the stamp on the check when they were presented. This is what is is like in the United States. Race always matters. While one might thing 'those' kind of people are the ones who should be questioned, it has happened to the former President of the United States as well. It has happen to me, an eleven year military Veteran.
This happened 1 year ago. Seems like BP is getting desperate for clicks.
No, that would be called Banking while a Brand-NEW client! As a banker, these seem legitimate questions to ask, and I have asked the same oles. I have NEVER actively accused a client of being a fraudster. While I feel this reaction was a BIT over the top, she should have expected her first few paychecks at a new bank to be held. Trust, but verify. Standard procedure when we're unable to verify info given by a client. A paycheck the size of the one received by an architect would be larger than your average blue-collar check. No one cares about her race.
Come on - seriously??? Why not put a hold on the check and explain that (politely) to the customer no matter what color of skin. Done. Why interrogate her? Why humiliate by saying/implying that the company's HQ is in another city? Why say "I'll hold it for NINE days - just in case"? In case of what? Jesus - the teller even said that she didn't believe that this woman was an architect! The entire thing was insulting and I would have 1. changed banks asap and 2. asked to speak to the bank manager about the rude behavior of the teller. There are bank employees in this feed - many who replied that they would NEVER treat a person like this and that it definitely is racism.
Load More Replies... The sheer caucasity of white people refusing to do their job because they cannot conceive of a successful black person, they should all be fired!!
Caucasity should have been the word of the year sadly White Privilege is alive and in effect! Caucasity in a sentence? The sheer caucasity of white people refusing to do their job because they cannot conceive of a successful black person, they should all be fired!!
Its not about the check being held. Its about the interrogation!!!!
Load More Replies... I worked in banking for 20 years, but that was at least 20 years ago. It used to be SOP with a new account and a large check. They will usually make a small amount available, with the rest coming available in increments over the next 7-10 days. It's a safety measure against check kiting. While I'm sure the system is a lot faster than it was when I was a banker, the check still has to go from the bank it is deposited at, to the local clearing house, to its home clearing house, to the bank it was drawn on, and then back to the customer. Then the customer must have time to dispute the validity of the check, and if the check is fraudulent, the process then proceeds in reverse to return it to the bank that accepted it. If she must deposit another paper check, there should be no issue, but most likely, she'll be on direct deposit by then.
That makes sense! Hopefully, she won't be making her deposit at that bank!!
Load More Replies... This happened to me at what was then called Sovereign Bank in Philadelphia Pa, now called Santander some years ago. A cop even scrutinized me thinking i had stolen my own check. Needless to say i cancelled my account that same day
Pretty awful story! But what is also awful is they still use checks in the US! They sent people to the moon almost 50 years ago, but still aren't able to do banking like they were living in 2017. A system like this facilitates groundless suspicion, bad customer treatment and even racism when the teller is a horrible person.
So the moral of the story is stop being a victim and making everything about race when it isn't.
race related or not, how can you just "hold onto" someone else's money?! isn't calling to the company enough? people have to pay bills and eat for f**k's sake...
It's common practice for banks to put a hold on a questionable check as a security measure to ensure the money comes through. The check is not money, but a promise of money. Sometimes a bank likes to cover their butt by making sure the promise is kept and the money shows up. The hold is actually better than the alternative if you as the consumer use the money you think you have and the check doesn't clear because then the bank takes the money back from you.
Load More Replies... Thank you for all the white people who are speaking out against this and not telling us this isn't a racist thing.
Managers have BOSSES and I would have had his down there in a heartbeat and reamed them both.
Not banking while black. More like new bank customer. Banks have laws that need to be followed.
is sad this still happens but it does im scared for some of my friends children out there driving
Yes I'm an inuk no I don't live in an igloovihak doesn't mean I'm poor dang those asswipes who think they're all that with their damn jobs were trusting with our pay checks thanks to people they have a job to do
when i lived in fl i ran a garage and they would hold insurance checks for 30 days before i could write checks on them 2 weeks for local checks not drawn on their bank.and i am white
Who the hell pays in Cheques these days , Not even social services , EFT that's the only way ,, if it was a cash cheque the info of the bank account should come up , standard procedure stuff .. Don't understand people having to wait for a Cash cheque if non negotiable then you would wait.. This all sounds relatively rude treatment of her.. He would have to use defamatory racial slurs at her to be racist in the eyes of the law , but we all now racism is only skin deep .. It lays quite shallow just beneath the surface not too deep and peoples attitudes towards each others races are pretty condescending at times.. Pretty much the whole planet is racist to a large degree ,, Now don't deny it !!
It's not only the skin colour ... strangers of any kind are suspects as nobody in N.A. trusts the other! We immigrated to Canada from Switzerlkand, had to prove that we invest $ 350K, own 650K in available funds to found a company and employ people. What we all did. Despite this we were not able to lease a truck, to get a bank account right away, to get credit cards or a phone etc etc. We paid $ 60K for a working truck for business and were punished to pay it cash and a tax for "luxury" cars. We waited a year to be connected to the outside world, 18 months for permits (road, water etc) ... We found the property as a dump and had to pay a lot for garbagae others left even outside of it, on crown land ... etc etc Every 6 months we had to report in details what we had done ... Welcome investors!
We are all so quick to accept this story as being 100% truthful, when in fact a ton of stories from the past 2-3 years have been proven false in nature. Stories made up just ot get donations or attention. Who verified this account of actions by the bank before they printed this story ?
Seriously? She was a new customer at the bank, the article says she had been a customer there only 29 days. That, in itself, would be sufficient to explain the bank clerk's extra caution. Why should everyone immediately assume it's because she was black, without the slightest evidence?
Yes, the US seems to have a very old-fashioned banking system. Sending cheques around is pre-historic. But it seems the US is getting direct payment, something most Europeans countries already have for decades. Now, if they make their banks safe and stable enough, they could even use IBAN numbers for their bank accounts. With those you can make direct payments to all countries in the world that also use IBAN numbers, like all EU countries and many Arab nations, but also Brazil. It would make banking a lot cheaper and safer.
Their banking system is pre-historic but they have SWIFT numbers, they don't need IBAN numbers. Australia and NZ don't use IBAN numbers either. In fact, IBAN might be better renamed EBAN!
Load More Replies... Oh please !!!! #boredpanda are you so bored that you have to keep this race thing going ? Just to see where it takes the Nation !? I have been discriminated against SOOOOO MANY TIMES and NOT ONCE have I EVER went to social media to whine about it ... I suppose people do this in hopes of getting something for free .. like free publicity or money in a law suit .... it's actually kind of narcissistic for people to keep beating a dead horse over racism !!! It's being shouted soooo much that it's like the little boy that cries wolf ... soon enough ppl will stop believing or caring ! I can't wait for that time !
I am surprised at people getting paid by check, what's wrong with online deposit system ? Sounds backwards to me. I live in the UK and wages have been paid straight to bank for over 30 years.
Most companies offer direct deposit to their employees, but it sometimes takes a couple of pay periods to set it up. This lady was depositing her first paycheck, so maybe her direct deposit hadn't kicked in yet.
Load More Replies... I knew I had read about this story some time ago. Its from 2016 but still so maddening!
My credit union holds checks over a certain amount for at least 5 business days (with a few exceptions) and I've been banking there for more than 10 years. It's a safety measure.
To me, there is too little information to make a call about the bank's agenda. The way the architect described her experience was in prose form. Just give me the facts and correct details of the conversation and let me decide. I know this happens; I know people are profiled like this every day and there is a reason she felt as she did. Whether her feelings are from her life experience or THIS experience I cannot say without further information. We are so quick to jump to conclusions about these things- but ultimately she wins because she IS a woman with means and she DID have a valid check. So maybe the bank rep will think twice next time.
Insult a man is rude. Insult a women is Misogyny. Insult a Black or other skin tone is Racism. Insult an Gay is Homophobia. Insult a Handicaped person is a disability discrimination... I know well there is everything of that. And need to stop. But sometimes, it can't be Just be mean with a person rather his skin color or his sexual orientation ?
Soooooo this happened a year ago 🤔. Granted- the bank manager was an a*s for putting her through the Inquisition but a hold on an out of state business check is far from outrageous. The bank issued an apology for the way this way handled on October 11, 2016 but the climate is right so let's all fight about it NOW👌
It sounds insane, but in Texas, people routinely write checks - even for groceries, which strikes me as intensely stupid. However they do have a way of dealing with it that's pretty clever. If you bounce a check, you don't get to renew any of your licenses until you make good. This doesn't only mean driver's licenses, but ALL licenses issued by the state, like licenses to practice law or medicine. It works.
Load More Replies... That "when" thing got old really fast, huh? Kind of, just KIND OF loses it's weight when overused to that ridiculous amount.
According to the stories here,skin color is not important,we are all equal.Now someone in the world has problems with a check and suddenly the skin color becomes the most important thing?I will ask you kindly if there is a similar site to this,but without all this feminist,black/white,political bs who are winning the internet on a daily basis?Thank you
Concept: the ideal of all being equal means that we should strive to all treat other people with the same consideration, regardless of gender, skin colour, religious affiliation or lack thereof, age, ability, etc. Reality: that's not what happens, and we have to acknowledge when people are actually treated with LESS consideration because of any of those factors. Is that really a difficult thing to grasp? Cause I see a lot of bigoted idiots trying to screw people with that thinking.
Load More Replies... Why is black capitalised in some responses? Black is not a proper noun, black is not an ethnicity either. It is a colour.
Wow thank you! You'd think people would've realized his long ago. Black is not a race and neither is White. They are colors. Some East Indian people are dark as the the darkest Africans, and they are definitely not the same race.
Load More Replies... I'm Chinese and have this literally all the time but it isn't due to my race and I couldn't see much evidence that she was treated that way due to her race. I once won money from the internet... yes one of those emails told me I won and I was like yeah right but turns out I actually did, luckily they gave me it even past the due date and paid for all the documents to go back and forth to be signed via fedex. This was back in the dotcom days and I went to cash a big cheque in american dollars at british bank. The teller was new and she was literally about to cry, probably as she didn't know how to process it. I got taken into a room and the manager lightly probed as he processed it. I didn't take offence and probed back, still not believing it was actually real and asked how long before I could spend it!
Not a banking while black story. It was a new bank account. With an out of town company and a large check. Bank has laws they need to follow. She needs to go sit down
It's a culture of deceit and questionable actions it's going to take some time to trust every last one of them when they act the way they do even when they're being honest they will always feel they are entitled.
Accounts like these are why I have a hard time believing that racism exists to the level people say. I'm a pasty white guy and banks hold almost every check I deposit, and I've been their customer for years, that's why you do direct deposit. Banks can't just verify checks at the push of a button, if they could there would be none of this Nigeria fraud where people cash a check, send money back, and then realize the check was a fraud. Rather than immediately claiming it's racism, why not ask if it happens to others? In this case it does, to almost everyone.
Are you interrogated mr white pasty man? She deposited the check and left. They called her back in and proceeded to interrogate her. Your point is Mute!
Load More Replies... A new bank account, depositing a large check, the check is from an out-of-town bank, and from a new job. I've had this happen to myself and it had nothing to do with race.
So they called you on your phone to come back in and interrogated you??
Load More Replies... One of the first things HR does is ask you to fill out a direct deposit form, Everyone! even purple people!
And your first check is never direct deposited. And your point is what?
Load More Replies... Speaking as a white person: YES, WE DO DEAL WITH THIS SORT OF THING!!! BANKS TREAT EVERYONE LIKE C**P
In 1980 I accepted a job to work in Miami, FL from a manpower supplier in Kansas City, MO. I had to move from Maryland in order to accept the position, which I did. I am a white 40 year old man and upon arriving in the Miami area, opened up a bank account so that I could cash checks and pay bills, such as rent and electricity. ALL my checks were issued from a bank in Kansas and as such, were subject to a 10 day hold. The person in this story may feel that discrimination was at play here, and it may well have been, however they need to know that when you open up a new account and start depositing out of state checks, questions will arise. Florida is particularly cruel on this but they have good reason. Florida experiences many snowbirds and tourists and dealing with checks from out of state banks is dangerous as you cannot always determine on the spot if the funds exist in the bank from which the checks have been drawn.
why is race injected to everything that we do?..when we get criticized or for whatever reason? how can we move on and forget about race? i am not white, black, brown, yellow, or whatever. i bleed red when i get cut. isn't that the color of our blood? just one color? That's what we all are...HUMANS!!!
i am not black but have same thing happen to me...bank closed my account.....I know of a person that printed fake checks and had them cashed...the technology today is amazing..you can print off fake coupons that work at stores
This happened in 2016 and Keybank has been very responsive to this issue. Keybank takes these issues very seriously and values all clients without regard to race, sex, religion, nationality, sexual orientation.
Change your bank to one that operates in the 21st century. Does it even matter what colour your money is? The colour of the service definitely does!
I live in the Seattle area and I will tell all of my friends to boycott key Bank for this!
I think it was because she is black AND a woman! BOYCOTT KEY BANK!!! Did he ever apologize?!
I don't think this was race related. Seems more because it was a new bank account
I'm kind of 50/50 on this (it's a Libra thing lol). It does seem a bit extreme, but then this is HER side of the story. I think it's a "you had to be there" scenario. Were they pleasant? Were they professional? Did they apologize for the delay. I mean really, based on the looks of this woman (highly professional and obviously has her sh*t together), I can't imagine they thought the check was fraudulent just because she is black. I am not black, so I cannot know how that feels. However, I have lots of black friends and a couple of them do play the race card when things go wrong. Sometimes I agree, sometimes not. But what I want to know is what do I play when things go wrong in my life? I guess because I'm a woman and I'm older, those can be my excuses. There's always something. Always an excuse. Always a reason. One can only hope and pray that one day we will live in a better and more peaceful world.
I'm a Libra, I'm white, and even *I* can understand why they would doubt her job and her credibility even if she was dressed properly: because she's Black. There are COUNTLESS people who have the exact same experience. If you're White, you have ZERO idea how or how often racism happen to non-white people, unless you listen - which is exactly what you're supposed to do here, btw. It's nice that you pray, how about you listen and learn instead?
Load More Replies... I'm willing to go along with the non-racial-related explanations for this, because they're also plausible. It's hard to fathom nowadays, with all the anti-racism campaigns being shoved down our throats on a daily basis, that someone would go risk their business reputation by being racist to someone.
https://www.washingtonpost.com/news/post-nation/wp/2017/01/09/a-dairy-queen-owner-unleashed-a-racist-tirade-against-a-customer-he-no-longer-has-a-business/?utm_term=.462e87699254
Load More Replies... The BoredPanda writeup says the teller gave her trouble on the spot, but her own post says nothing of the teller and that the manager called her back in about the check after she left. Although I think the bank handled the situation poorly regardless of motive, I get the feeling that we are missing pertinent information.
Maybe I missed the part about it being a brand new account? Everyone is upset that it's all because it's a new account, but not once does she say she just opened it. It's been her bank for some time is what I'm understanding.... and that treatment was a bit over the top, no matter who she was.
They'd only need to question her if she wanted the cheque cashed. By the sounds of it, they called her back to the bank to interrogate her. If she deposited the cheque to her account, they could have just called her up and told her they couldn't credit the money to her account until the account cleared.
Load More Replies... Definitely out of line for the bank to do what they did. Verifiable answers to any of those out-of-line questions wouldn't have made any difference anyway if the policy was "nine days no matter what". I do think many minorities play the race card more often than warranted but not in this case. Draw (architect--he he) your own conclusion.
You seem not to have read the entire post. But at least you compensated telling about your own experience with something having nothing at all to do with the situation under discussion.
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