Monty Is Fiennes
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"Warning: This Page Will Ruin Your Childhood!": 50 Posts That Hit Millennials Right In The Childhood
This British Facebook Page Is Sharing 40 Pictures That Prove 'Random' Is A Daily Thing On 'The Tube'
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Hey Pandas In Customer Service, What's One Event That Occurred With A Rude Customer That You Will Remember For A Long While?
My first full time job, working retail. Worked in a bookstore, so generally customers were less unpleasant than other retail stores. Had a couple of doozies, though. First was 2 weeks after I started, first full shift on register. We had older registers that had the two copy receipts, so changing the paper had to be done a specific way. Paper started to run out, I call the manager to come sow me how to do it... and manager does not come out. Finally the tape ran out (4 calls to manager later), and the register freezes. Manager is still not helping (“I’ll be right there” - said multiple times over 30 minutes). Custer is pacing next to me, going on bout how stupid I was and how she couldn’t believe the incompetent people that exist. Even after I pointed out it was my first day on the register, I was apparently just magically supposed to know how to do everything. Manger finally showed up. Turns out she was on. Personal phone call and didn’t feel like coming to help. (Yes, I asked someone else for help, but they were backed up with customers. We only had 4 employees at any given time.) 2 months later, my 2nd incident. Christmas Eve, and the store was caked with last minute shoppers. Lady comes in to buy a magazine, ends up in my line at the register. We had 4 registers open, but there were a LOT of people. She was 3rd in line, and to wait maybe 10-15 mins as the two in front of her had big purchases. She gets to the counter and throws her magazine at me. Ooookay... I ring it up, she throws the money at me. I then made a mistake out of frustration, and very politely told her to have a nice day and asked if she could be a little nicer next time. Cue the flames of hell, because she walked away and then proceeded to scream from the door about how she was in line for and hour (huh??) and somehow it was all my fault she got stuck standing in long lines all day... on Christmas Eve. At that point I just asked her to please leave, and tuned to assist the next customer. I apologized to the next person in line as I had essentially poked the dragon in the eye with my comment, and it wasn’t their fault the drama erupted. Another of my managers was standing there the whole time, saying not a word. Layer he told me it seemed like I had it handled so didn’t jump in. People should be sentenced to work in retail for petty crimes.This Panda hasn't followed anyone yet
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