Woman accidentally rated customer service representative 1-star and went on an extra mile to fix her mistake.
Woman accidentally rated customer service representative 1-star and went on an extra mile to fix her mistake.
Woman accidentally rated customer service representative 1-star and went on an extra mile to fix her mistake.
Woman accidentally rated customer service representative 1-star and went on an extra mile to fix her mistake.
Taking hundreds of people, lifting them up 30,000 feet, and transporting them to another corner of the world in a matter of hours is no small feat. From time to time, various challenges do arise.
Taking hundreds of people, lifting them up 30,000 feet, and transporting them to another corner of the world in a matter of hours is no small feat. From time to time,...
Woman seeks to find her beloved dog after she got misplaced by Delta Airlines when they traveled internationally
Woman seeks to find her beloved dog after she got misplaced by Delta Airlines when they traveled internationally
"He gave me that smug 'told you so' look. But then what VP Karen said clicked with me - 'if there is room.'”
"He gave me that smug 'told you so' look. But then what VP Karen said clicked with me - 'if there is room.'”
It's not rocket science.
It's not rocket science.
Being a polite passenger starts with just a few easy steps, but it can make a huge difference for everyone on board.
Being a polite passenger starts with just a few easy steps, but it can make a huge difference for everyone on board.
Have you ever wondered if airlines have any secrets they keep from passengers?
Have you ever wondered if airlines have any secrets they keep from passengers?
These travelers know that the only thing worse than a delayed piece of luggage is a damaged one. And by damaged, we mean completely destroyed.
These travelers know that the only thing worse than a delayed piece of luggage is a damaged one. And by damaged, we mean completely destroyed.
"Occasionally, I got a break from the child kicking me when she switched to her father's lap."
"Occasionally, I got a break from the child kicking me when she switched to her father's lap."
Meet Jae'lynn Chaney, a 25-year-old body positivity advocate out on a mission to highlight the struggles in the travel industry that is still hostile to bodies of all sizes.
Meet Jae'lynn Chaney, a 25-year-old body positivity advocate out on a mission to highlight the struggles in the travel industry that is still hostile to bodies of all sizes.