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Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.

Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.

The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!

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#1

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Laury M.
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I usually say something like, "Ah, scanner's acting up, huh?". I've also worked in retail. I've heard that joke too many times to impose it on other cashiers.

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Rafaella Bueno
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I never worked as a cashier, but I also just say that, just to acknowledge that I can see the trouble and am just going to wait. Doesn't take a genius to know any easy joke must have been made a billion times already.

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Anne Wild
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh, my god. I hate those people. I've heard this too many times... And all of them thinks they are the wittiest and funniest people of Earth for coming up with this phrase.

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Marnee DeRider
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6 years ago

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Shouldn't be working with people if you don't understand that they are not the borg. Maybe that person has never ever encountered a bar scan fail in the last 10 years, so don't realize that the cashier has heard it all before. I understand it would get very annoying to hear, but the hatred is uncalled for.

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Gayle Bynum Cardosa
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I also used to work in retail and did pricing. We had electronic pricing guns and there would always be (usually elderly men) who would think I was doing inventory (I wasn't) with the gun - especially around the first of the month. They'd always come around and start counting out loud around me to try and "throw me off." If I actually were doing inventory that would be a serious d******d thing to do. Maybe YOU'RE retired and have nothing but time but I don't a*****e. This happened so often that I got to the point that I'd leave whenever I saw a certain type of customer come around because I knew what they would start doing.

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BusLady
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My first real job was as a cashier in a drug store. This was 1975, so NO technology. I had to ring up each item by hand. I was at a counter that had the most traffic in the whole store. But I learned to do it quickly and accurately. Sometimes the older men would snatch the receipt from my hand and start checking it, item by item, like I made a mistake. I had to ask them to move aside, so I could keep my line moving. BTW: I never got caught making a mistake.

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Shana
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I hate people who make that joke. Also worked as a cashier so now I feel for other cashiers when I hear another customer make that joke... (or when they're complaining when the register is acting up or something happend which is not the fault of the cashier etc...)

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BusLady
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

How true. I worked as a Security Officer 14 yrs. I never carried a gun, but our uniforms resembled police uniforms. I wish I had a dollar for every time I heard someone say "I swear, Officer, I didn't do it!" While holding their wrists together like I was going to arrest them. Just trying to add some humor, folks. LOL

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Bobbi Newell
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also been in retail, and I never make that joke. Instead I say, "Yep, technology's great...until it's not!"

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Courtney Lunsford
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Full on.. having worked as a cashier myself... we always like you way better if you relate to us on a human level.. and nothing forges connections like shared retail hell

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Anthony Murphy
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The other stupid joke that every one seems to think is funny is when you check a large bill to make sure it's not counterfeit, and the customer says "don't worry it's real, I just printed them this morning!" When I used to cashier, after a while, I just started to pretend I didn't hear them lol.

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Nyree Huh
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Is this an American thing? I've never come across this in my country and no one else either. If an item doesn't have a bar code , as customers and employees we simply replace it with one that does. If the item doesn't scan and has to be manually typed, no one says anything and we just wait.

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BusLady
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I try to be this kind of customer. I've done this type of work, and I hate to see a hard-working person being treated rudely. But, also, I imagine most of these people don't realize this is driving her crazy.

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Gayle Bynum Cardosa
Community Member
6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

As a waitress in my late teens and twenties I used to occasionally have people quiz me on things to find out how smart I was. Once when a family found out I was smart they remarked how they couldn't believe I was that intelligent and still a waitress. They said they hoped I planned on doing something else with myself as I was too smart to be a waitress just because I was pretty. There was a drunk couple next to them and they said, "It's amazing what passes for pretty these days." It hurt my feelings so much that I still remember it to this day. Those people were so nasty for no reason. At the time I was trying to pay for medical bills for a terminally ill fiancee.

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Pragya Fating
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

But it's good . Bored panda ppl u really need to do a better job at the titles.

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Romenriel
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I used to be cashier to and I would love to meet this guy in my job!

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#2

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blugeagua
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a f*****g concept!

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Nadine Ducca
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.

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Lara B.
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!

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#11

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Insecure people are everywhere. They like to be intolerant, too.

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#15

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SoLàlà
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Actually, not all mammals have nipples. For example, male horses don't.

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Disabled people do not need pity, and usually even not help, but respect.

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Parents imposing sexist sterotypes on their own children are the worst.

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an a*****e, you would not know which cheeck was more bruised.

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#25

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Sarah Figini
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I worked as a glass collector in a bar when I was 14. A man actually bit my a*s once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.

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Kristin Connon
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's sad to say that every woman has at least one story similar to this, and most, if not all, men. Sexism just sucks. Period.

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#27

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me: "Although the damagte is probably inferiour to that in your head."

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Ehren Thomsen
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Kudos to the customer for not only realizing his error, but also understanding the OP comeback!

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#30

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Tiny Dynamine
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The amount of stereotypes someone uses is inversely proportional to their level of education.

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#31

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Bunnies4Zwin
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)

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Lynn Donovan
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...

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#42

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Kjorn
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

i was ok with that statemen until i read the last sentence

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Daniel (ShadowDrakken)
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And this is why I never use those b******t terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.

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#49

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Lara L.
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Thats why i love my galaxy S7- i could go into the shower with it :)

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#50

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Hans
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."

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#58

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Mont
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's always entertaining when cartoon characters visit your place of employment.

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#60

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Jessica Stohr
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Reminds me of my lost baby blanket that they threw out immediately upon finding :(

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#61

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Nadine Ducca
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wow. Sounds like the sandwich wasn't for her but she felt the need to spew out how vegetarian she was anyways...¿?

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Potato
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I am not sure how the age limit change will help though. People older than 21 can get angry as well.

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Vicky Zar
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In Germany we use the 24h system. We do not have am and pm For children the latter is easier, I think

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#67

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paulo marreco
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, come back later. Like, about 50 years later; maybe then you'll find all the holograms you want.

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#69

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Kjorn
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

computer got too much user frendly. that's raise generation of ignorant

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#74

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Susanna Vesna
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I dont get people who spend 100s of dollars and then get so f*****g cheap over some 5$! Keep the coupon and try to use it next Saturday!

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#76

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Beth
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Count yourself lucky. I used to deal with an elderly woman with Alzheimers who would come into reception, tell us about her appt, wait, pay, request a receipt etc.... all for in an organisation she had nothing to do with. We'd just do what she asked, make her a cup of tea while she was waiting, call her son and quietly refund him the $ she's paid. She was always very sweet, just confused.

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Nadine Ducca
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Something similar happened to me, but the other way around. We went to a supermarket to get something twenty minutes before closing time and were told that they had already closed the registers... Not cool. It's not like we showed up one minute before closing.

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Miriam Brose
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Um... I think that's how it works when you compliment a baby. Or did the other costumer expect an answer from your daughter?

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Daniel Losinger
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

True story: I used to work with a Graphic Artist who could only work with the mouse turned backwards.

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Mel
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Having worked in retail, I can attest that this is what some people truly say and do.

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#90

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Sarah Figini
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

my mum would have dragged me out of there (after paying) and scolded me so hard. Prob would have gotten a little leg slap and it would have been well deserved too

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#91

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Miriam Brose
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe you should hold a picture of a cow in your store for showing such people... Sadly most people REALLY do not know what a cow looks like. Some people in germany do believe they are purple because of our Milka ads...

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#92

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Nadine Ducca
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

lol "that's just sick" like people have some weird sliced cheese fetish. lol

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#97

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Robert Morson
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It would be January 15 again. Not "still." There's a difference.

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#100

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Zenozenobee
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6 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So... Mr is upset because you are more concerned for his daugther safety tha he is. Interesting.

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